There seems to be a lot of freezing/crashing when trying to check into a resort happening. Not everyone has this problem. This thread is to try to find out the common factors of people with this problem. This is a link to the fix crinrict has posted for this issue:http://sims3.crinrict.com/en/2013/06/game-freezes-when-checking-into-resort.htmlNOTE: A version of Overwatch has now been released that fixes this problem. So if you use mods you need to update Overwatch now. ( July 3 2013)If those of us who do have problems with this could answer these questions and provide additional relevant information it may help us work this out. 1. Are you using any Custom Content or mods (If so, please remove all mods. I need it tested on a vanilla game or EA will say it's mod). 2. Which Patch Level are you at ? 3. Did you start a new game or are you playing an existing ones ? 4. Did you transfer an existing Sim over or are they new/Pre-Made ? 5. What town are you currently playing ? EA or Custom ? 6. What is your Operating System (Mac, XP, Vista, Win 7) ? 7. Do you have the download or DVD Version of the game ? 8. Are you reporting for the Uni-World, Home-World or WA-World ? And some extra questions please:1. Which resort(s) are a problem for you2. Are all Sims affected? Or is it just a certain one?3. What career/job does your problem Sim have?4. Does changing career get rid of the issue?5. Is your whole household affected? Also other households if you change the active household?6. What skills do your affected sims have (including collecting and consigning)?7. Are you using a new or pre made sim?

StarlingGray wrote:Another question for those of you with this bug (because I'm brainstorming on this ;P ): Were there actually Sims working at the counters of the resorts when you clicked "Check In"? I ask because I've seen a few threads where people said that nobody was working the counters at their resorts. Perhaps, and this is just more speculation, but if one was to click on the resort to check in when there was no NPC there to actually check them in, it could cause the freeze?I haven't experienced this bug in my own game. I also use the Register mod, which may be helping, but I am not sure if that's the solution or not.In my case, no one was at the desk when my sim arrived at the resort, and had to wait a couple minutes for someone to come to the desk. As soon the check-in person arrived and started to help my sim, that's when the freeze occurs.

IceyJ wrote:Mine was a self-employed sculpter. I ended up fixing it by saving a copy of the sim to the bin in CAS, then created a new sim using the premade. Of course, he was unemployed once I re-imported him into the game but I had no idea that was the cause.Could the missing link be that we all "moved" to Isla Paradiso using EA's new method in addition to the self-employed thing?Doubtful, since I think a lot of the people who have seen the bug in action (myself included) were testing with brand new Sims created in IP, not moved from another town. @crinrict - I tested a little bit on this again last night, and you may be right about it breaking after playing for awhile. Here's the really odd thing, though. My self employed writer could NOT check in without causing the game to freeze... until he got promoted. After the promotion, he hasn't had any trouble checking in. I don't know if the promotion actually fixed it or if it was just playing the Sim for awhile that fixed it. Later today I'll play the Sim up to promotion again and see if the error returns or if it stays the same.

Igonge wrote:1. No CC installed but I'm using Story Progression, Overwatch and Register. I had already removed them to see if those were causing the problem but I still get the same problem.2. 1.553. New game4. New sims5. Playing in an EA town. Isla Paradiso. 6. Windows 7 64-bit7. DVD 8. Home worldI hope this helps :)Thanks. I'm sure it will help. Especially if enough other people also give us their information.

1)no cc2)1.553)new game4)new sim5) EA town. Isla Paradiso. 6) Windows 7 64-bit 7)pre order from origin8)hone world

1)no CC or mods2. 1.553. New game4. New sim5. Isla Paradiso6. Windows 7 64 bit7. digital download from origin8. home-world

Analysis - freezing/crashing when trying to check into a resort

comicbookcrush
12 years ago
StarlingGray wrote:
Another question for those of you with this bug (because I'm brainstorming on this ;P ): Were there actually Sims working at the counters of the resorts when you clicked "Check In"? I ask because I've seen a few threads where people said that nobody was working the counters at their resorts. Perhaps, and this is just more speculation, but if one was to click on the resort to check in when there was no NPC there to actually check them in, it could cause the freeze?

I haven't experienced this bug in my own game. I also use the Register mod, which may be helping, but I am not sure if that's the solution or not.

In my case, no one was at the desk when my sim arrived at the resort, and had to wait a couple minutes for someone to come to the desk. As soon the check-in person arrived and started to help my sim, that's when the freeze occurs.
ShinoTypeError
12 years ago
IceyJ wrote:
Mine was a self-employed sculpter. I ended up fixing it by saving a copy of the sim to the bin in CAS, then created a new sim using the premade. Of course, he was unemployed once I re-imported him into the game but I had no idea that was the cause.

Could the missing link be that we all "moved" to Isla Paradiso using EA's new method in addition to the self-employed thing?

Doubtful, since I think a lot of the people who have seen the bug in action (myself included) were testing with brand new Sims created in IP, not moved from another town.

@crinrict - I tested a little bit on this again last night, and you may be right about it breaking after playing for awhile. Here's the really odd thing, though. My self employed writer could NOT check in without causing the game to freeze... until he got promoted. After the promotion, he hasn't had any trouble checking in. I don't know if the promotion actually fixed it or if it was just playing the Sim for awhile that fixed it.

Later today I'll play the Sim up to promotion again and see if the error returns or if it stays the same.
karritz
Seasoned Rookie
12 years ago
Igonge wrote:
1. No CC installed but I'm using Story Progression, Overwatch and Register. I had already removed them to see if those were causing the problem but I still get the same problem.
2. 1.55
3. New game
4. New sims
5. Playing in an EA town. Isla Paradiso.
6. Windows 7 64-bit
7. DVD
8. Home world

I hope this helps :)

Thanks. I'm sure it will help. Especially if enough other people also give us their information.
dajudy
12 years ago
1)no cc
2)1.55
3)new game
4)new sim
5) EA town. Isla Paradiso.
6) Windows 7 64-bit
7)pre order from origin
8)hone world
nataliepetmer
12 years ago
1)no CC or mods
2. 1.55
3. New game
4. New sim
5. Isla Paradiso
6. Windows 7 64 bit
7. digital download from origin
8. home-world
IndorilNerevar8
12 years ago
Karritz wrote:

1. Are you using any Custom Content or mods? No
2. Which Patch Level are you at ? 1.55.4.022001
3. Did you start a new game or are you playing an existing ones ? New Game
4. Did you transfer an existing Sim over or are they new/Pre-Made ? Freshly Made
5. What town are you currently playing ? EA or Custom ? Isla Paradiso
6. What is your Operating System (Mac, XP, Vista, Win 7) ? Win 7
7. Do you have the download or DVD Version of the game ? Origin DL
8. Are you reporting for the Uni-World, Home-World or WA-World ? Home World

I want to add a few notes about my issue in the hopes that it will help to resolve it, because it is rather game breaking at least if you ever planned on going to a resort. I've tried a lot of in-game stuff to see if I could work around this issue but to no avail.

Here is some of the stuff I tried;

I noticed that if I switch households to a different sim, that sim can check in just fine. Switching back to the problem sim does NOT fix the issue however.

Moving the sim to a different lot does NOT help.

Moving the sim to a different town, and then moving them back to Isla Paradiso does NOT help.

Editing the resort and removing the check in counter and putting in a new one does NOT help.

Saving a copy of the resort to the bin, deleting the resort and placing the copy on the lot does NOT help.

Saving a copy of the problem sim to the bin, deleting the sim and playing with the copy of the sim does NOT help.

Moving the sim in with another household allows the other members of the household to check in, but the problem sim still cannot check in. If the members of the household attempt to check in the problem sim by checking in multiple members of their household the game freezes as well.

Resetting the sim does NOT work, nor does resetting all sims.

Different resorts or different types of check in do NOT work (I have not tried ALL of the check in options but I tried quite a few).

Now, feel free to try that stuff, maybe it'll work for you, but it didn't for me.

I should also mention that I made my sim after installing IP yesterday. As usual, after exiting CAS a copy of the sim was placed on the bin.

I placed a clean copy of that problem sim in the town and tried to check in to a resort. THIS WORKED.

Unfortunately it's the fresh out of CAS sim so, no skills from my play time, thus it's not really a solution.

I played the problem sim for only about 2 hours. He has not done anything strange, just some fishing, sold stuff at consignment store. Went to the Summer Festival. Saw a few Zombies. Not trying to break the game or anything.

Seeing as how the fresh out of CAS version can check in however, leads me to believe that something must have triggered this issue during those 2 hours of game-play.

Maybe it happens to all sims, after a few hours, but when first playing with them they work?

Don't know, and I'm out of ideas :\

I hope this gets resolved because I was really looking forward to experiencing this EP to its fullest.

I apologize for the very long post, but I hope it helps.

If anyone finds a work-around for this please let me know! :)

EDIT:

1. GPU: Radeon 7970
2. RAM: 16 GB
3. CPU: Intel i7-3770K

If you need more specific data let me know :)
shaylee1108
12 years ago
1. None
2. 1.55
3. New game
4. Existing sim, saved from previous town
5. EA town. Isla paradiso
6. Windows 7
7. DVD
8. Home world

-----I don't know if this helps. But, mine has been freezing up, not as bad as during the check in, while on a boat, or doing an action. Normally I wouldn't have even noticed, because its just a few seconds.
mia919
12 years ago
1. No mods, some CC from the exchange
2. 1.55
3. New game
4. New sim
5. Isla Paradiso
6. Windows 8 64-bit
7. disc
8. home world

Tried to check in to the modern resort twice resulting in a complete freeze. Will try other resorts/options tonight after work. Thank you for taking a look at this issue!
crinrict
Hero+
12 years ago
@blaknwite

Willing to share that Sim with me ? If so, send me a PM here (anyone with an Origin account can do so, just login with your Origin persona): http://answers.ea.com/ (same nickname)
IndorilNerevar8
12 years ago
crinrict wrote:
@blaknwite

Willing to share that Sim with me ? If so, send me a PM here (anyone with an Origin account can do so, just login with your Origin persona): http://answers.ea.com/ (same nickname)

I would love to, but I'm not even sure how to do it or how to PM haha sorry I really haven't used this site much since the base game came out.

EDIT: I sent a PM to the same name you use here on the forums, check it out, hope I did it right haha