Black screen not responding
I know this is a common issue with sims, and I have tried endless amount of solutions such as clearing my caches, deleting .packages, deleting my CC. I am literally at my wits end, I have everything ...
Forum Discussion
I appreciate your help, but I just don't understand why one day it suddenly gave up. Are you basically saying I will have to play sims on another PC?
Your welcome and Yes on a different computer if you have one. The game does have system requirements. Your PC meets the requirements accept for the video card and having a touch screen could cause issues too You need Ram, CPU 2.4 Hz or better plus a good video card. The card should be medium to higher level AMD or Nvidia. No Intel cards especially for the newer EP's.
PS your computer is like a car. It can work one day and give out the next
Thank you 🙂 I'll try load it on my old computer which it use to work smoothly on as I updated the graphics card then too, thank you for the help, I appreciate it just wish EA would have told me this, as they never mentioned any of it!
Your welcome and you have to realize that EA made this game on Vista, they had to try and make it work for XP(now Gone) , windows 7, windows 8 and windows 8.1. It all depends on how your computer is designed as to whether the game will work on your computer or not. EA has no way of known if your vidoo card will just give out but they do list system requirements on their web with accepted video cards and it is on the boxes if you bought the cd's . I have a new computer and a new video card that is not on the accepted list either but it does play the game.
Is it okay if I send you another DxDialog of my laptop, I have pasted below:
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System Information
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Time of this report: 6/3/2014, 00:02:32
Machine name: DANIELLE
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140309-1509)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 2181
BIOS: 6CCN96WW(V8.08)
Processor: AMD E-300 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.3GHz
Memory: 6144MB RAM
Available OS Memory: 5702MB RAM
Page File: 1247MB used, 5351MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
DxDiag Previously: Crashed in Diagnostics (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information------------
DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
It is only a small portion of your DxDiag but the CPU is low for the game. You have 1.3GHz and minimum is 2.4Ghz. I googled your CPU AMD E-300 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.3GHz and the sims 3 . people were posting the game was crasing on them.
