Hello Everyone,,, I'm super desperate right now to solve my problem in Sims 3 I can't play because my screen monitor turns black and only sounds of sims 3 I hear,,, I don't know why,,, and I need to plug out my computer when my screen monitor turning black with a sound,,, please help me to solve my problem. ------------------System Information------------------Time of this report: 8/31/2018, 07:05:36Machine name: 1-PCOperating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)Language: English (Regional Setting: English)System Manufacturer: LENOVOSystem Model: 3655CTOBIOS: LENOVO BIOS Rev: F1KT22A 0.0Processor: Intel(R) Pentium(R) CPU G640 @ 2.80GHz (2 CPUs), ~2.8GHzMemory: 4096MB RAMAvailable OS Memory: 4056MB RAMPage File: 1136MB used, 6971MB availableWindows Dir: C:\WindowsDirectX Version: DirectX 11DX Setup Parameters: Not foundUser DPI Setting: Using System DPISystem DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledDxDiag Version: 6.01.7600.16385 32bit Unicode------------DxDiag Notes------------Display Tab 1: No problems found.Sound Tab 1: No problems found.Input Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices---------------Card name: NVIDIA GeForce 9500 GTManufacturer: NVIDIAChip type: GeForce 9500 GTDAC type: Integrated RAMDACDevice Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_00000000&REV_A1Display Memory: 2777 MBDedicated Memory: 1005 MBShared Memory: 1771 MBCurrent Mode: 1680 x 1050 (32 bit) (59Hz)Monitor Name: Generic PnP MonitorMonitor Model: VA2226w-3Monitor Id: VSC2051Native Mode: 1680 x 1050(p) (59.954Hz)Output Type: HD15Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2umDriver File Version: 9.18.0013.4192 (English)Driver Version: 9.18.13.4192DDI Version: 10Driver Model: WDDM 1.1Driver Attributes: Final RetailDriver Date/Size: 10/13/2015 12:00:02, 17559432 bytesWHQL Logo'd: n/aWHQL Date Stamp: n/aDevice Identifier: {D7B71E3E-4500-11CF-D073-0D201CC2C435}Vendor ID: 0x10DEDevice ID: 0x0640SubSys ID: 0x00000000Revision ID: 0x00A1Driver Strong Name: oem13.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section014:9.18.13.4192😛ci\ven_10de&dev_0640Rank Of Driver: 00E00003Video Accel: ModeMPEG2_A ModeMPEG2_CDeinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=D3D9 Overlay: SupportedDXVA-HD: SupportedDDraw Status: EnabledD3D Status: EnabledAGP Status: Enabled-------------Sound Devices-------------Description: Speakers (Realtek High Definition Audio)Default Sound Playback: YesDefault Voice Playback: YesHardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA308C&REV_1001Manufacturer ID: 1Product ID: 100Type: WDMDriver Name: RTKVHD64.sysDriver Version: 6.00.0001.5874 (English)Driver Attributes: Final RetailWHQL Logo'd: n/aDate and Size: 6/16/2009 08:12:56, 1778592 bytesOther Files:Driver Provider: Realtek Semiconductor Corp.HW Accel Level: BasicCap Flags: 0xF1FMin/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0Static/Strm HW 3D Bufs: 0, 0HW Memory: 0Voice Management: NoEAX(tm) 2.0 Listen/Src: No, NoI3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No---------------------Sound Capture Devices----------------------------------------DirectInput Devices-------------------Device Name: MouseAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/aDevice Name: KeyboardAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/aDevice Name: CASUE USB KeyboardAttached: 1Controller ID: 0x0Vendor/Product ID: 0x2A7A, 0x9A18FF Driver: n/aDevice Name: CASUE USB KeyboardAttached: 1Controller ID: 0x0Vendor/Product ID: 0x2A7A, 0x9A18FF Driver: n/aPoll w/ Interrupt: No-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x8086, 0x1C26| Matching Device ID: usb\root_hub20| Service: usbhub|+-+ Generic USB Hub| | Vendor/Product ID: 0x8087, 0x0024| | Location: Port_#0001.Hub_#0002| | Matching Device ID: usb\class_09| | Service: usbhub| || +-+ USB Input Device| | | Vendor/Product ID: 0x0461, 0x4D22| | | Location: Port_#0004.Hub_#0004| | | Matching Device ID: generic_hid_device| | | Service: HidUsb| | || | +-+ HID-compliant mouse| | | | Vendor/Product ID: 0x0461, 0x4D22| | | | Matching Device ID: hid_device_system_mouse| | | | Service: mouhid----------------Gameport Devices----------------------------PS/2 Devices------------+ HID Keyboard Device| Vendor/Product ID: 0x2A7A, 0x9A18| Matching Device ID: hid_device_system_keyboard| Service: kbdhid|+ Terminal Server Keyboard Driver| Matching Device ID: root\rdp_kbd| Upper Filters: kbdclass| Service: TermDD|+ Terminal Server Mouse Driver| Matching Device ID: root\rdp_mou| Upper Filters: mouclass| Service: TermDD------------------------Disk & DVD/CD-ROM Drives------------------------Drive: C:Free Space: 158.1 GBTotal Space: 238.4 GBFile System: NTFSModel: ST3250318AS ATA DeviceDrive: D:Model: TSSTcorp DVD-RW SH-216AB ATA DeviceDriver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes--------------System Devices--------------Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2DDevice ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_308C17AA&REV_04\3&11583659&0&D0Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_308C17AA&REV_04\3&11583659&0&FADriver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_308C17AA&REV_04\3&11583659&0&E8Driver: n/aName: ELAN SMBus DriverDevice ID: PCI\VEN_8086&DEV_1C22&SUBSYS_308C17AA&REV_04\3&11583659&0&FBDriver: n/aName: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_308C17AA&REV_09\3&11583659&0&08Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family High Definition Audio - 1C20Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_308C17AA&REV_04\3&11583659&0&D8Driver: n/aName: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_308C17AA&REV_09\3&11583659&0&00Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1ADevice ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_308C17AA&REV_B4\3&11583659&0&E5Driver: n/aName: Realtek PCIe GBE Family ControllerDevice ID: PCI\VEN_10EC&DEV_8168&SUBSYS_308C17AA&REV_06\4&407D874&0&00E5Driver: n/aName: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5CDevice ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_308C17AA&REV_04\3&11583659&0&F8Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_308C17AA&REV_B4\3&11583659&0&E0Driver: n/aName: NVIDIA GeForce 9500 GTDevice ID: PCI\VEN_10DE&DEV_0640&SUBSYS_00000000&REV_A1\4&2F2FDE00&0&0008Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family Management Engine Interface - 1C3ADevice ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_308C17AA&REV_04\3&11583659&0&B0Driver: n/aName: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_308C17AA&REV_04\3&11583659&0&FDDriver: n/a------------------DirectShow Filters------------------DirectShow Filters:WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16385File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16385File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16385Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16385WDM Streaming Tee/Splitter Devices:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385Video Compressors:WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16385Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7600.16385VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7600.16385Audio Compressors:WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385PBDA CP Filters:PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385Midi Renderers:Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385WDM Streaming Capture Devices:,0x00000000,0,0,,,0x00000000,0,0,,,0x00000000,0,0,,WDM Streaming Rendering Devices:Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385BDA Network Providers:Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385Multi-Instance Capable VBI Codecs:VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385BDA Transport Information Renderers:BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385BDA CP/CA Filters:Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385WDM Streaming Communication Transforms:Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385Audio Renderers:Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16385Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385---------------EVR Power Information---------------Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)Quality Flags: 2576Enabled:Force throttlingAllow half deinterlaceAllow scalingDecode Power Usage: 100Balanced Flags: 1424Enabled:Force throttlingAllow batchingForce half deinterlaceForce scalingDecode Power Usage: 50PowerFlags: 1424Enabled:Force throttlingAllow batchingForce half deinterlaceForce scalingDecode Power Usage: 0

@SimmerEllaine Honestly, I'm not sure that there's a way to play TS3 on your computer. Its components are old, both in terms of when they were made and the amount of use they've probably had so far. Even new, this hardware wouldn't be expected to run more than the base game and one or two early packs. But whether your computer is starting to fail or it just can't keep up with the demands of the game, it just doesn't seem like a good idea to try to play TS3. Even if you did get it running, the your computer might break down from the stresses the game would place on it. I'm sorry not to have better news.If you really want to play a Sims game, you might have better luck with TS2. It would have run beautifully on your hardware ten years ago, and it might still work out well now.

Forum Discussion

Anonymous

7 years ago

SolvedApproved

Blackscreen monitor while playing sims 3 with a sounds

Hello Everyone,,, I'm super desperate right now to solve my problem in Sims 3 I can't play because my screen monitor turns black and only sounds of sims 3 I hear,,, I don't know why,,, and I need to plug out my computer when my screen monitor turning black with a sound,,, please help me to solve my problem.

------------------
System Information
------------------
Time of this report: 8/31/2018, 07:05:36
Machine name: 1-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 3655CTO
BIOS: LENOVO BIOS Rev: F1KT22A 0.0
Processor: Intel(R) Pentium(R) CPU G640 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4056MB RAM
Page File: 1136MB used, 6971MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_00000000&REV_A1
Display Memory: 2777 MB
Dedicated Memory: 1005 MB
Shared Memory: 1771 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: VA2226w-3
Monitor Id: VSC2051
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4192 (English)
Driver Version: 9.18.13.4192
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/13/2015 12:00:02, 17559432 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4500-11CF-D073-0D201CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0640
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem13.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section014:9.18.13.4192😛ci\ven_10de&dev_0640
Rank Of Driver: 00E00003
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA308C&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5874 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/16/2009 08:12:56, 1778592 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: CASUE USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x2A7A, 0x9A18
FF Driver: n/a

Poll w/ Interrupt: No

----------------
Gameport Devices
----------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 158.1 GB
Total Space: 238.4 GB
File System: NTFS
Model: ST3250318AS ATA Device

Drive: D:
Model: TSSTcorp DVD-RW SH-216AB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_308C17AA&REV_04\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_308C17AA&REV_04\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_308C17AA&REV_04\3&11583659&0&E8
Driver: n/a

Name: ELAN SMBus Driver
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_308C17AA&REV_04\3&11583659&0&FB
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_308C17AA&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family High Definition Audio - 1C20
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_308C17AA&REV_04\3&11583659&0&D8
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_308C17AA&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_308C17AA&REV_B4\3&11583659&0&E5
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_308C17AA&REV_06\4&407D874&0&00E5
Driver: n/a

Name: Intel(R) H61 Express Chipset Family LPC Interface Controller - 1C5C
Device ID: PCI\VEN_8086&DEV_1C5C&SUBSYS_308C17AA&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_308C17AA&REV_B4\3&11583659&0&E0
Driver: n/a

Name: NVIDIA GeForce 9500 GT
Device ID: PCI\VEN_10DE&DEV_0640&SUBSYS_00000000&REV_A1\4&2F2FDE00&0&0008
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family Management Engine Interface - 1C3A
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_308C17AA&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_308C17AA&REV_04\3&11583659&0&FD
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16385
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16385
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16385
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16385

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16385
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16385
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

technical issues

puzzlezaddict
7 years ago
@SimmerEllaine Honestly, I'm not sure that there's a way to play TS3 on your computer. Its components are old, both in terms of when they were made and the amount of use they've probably had so far. Even new, this hardware wouldn't be expected to run more than the base game and one or two early packs. But whether your computer is starting to fail or it just can't keep up with the demands of the game, it just doesn't seem like a good idea to try to play TS3. Even if you did get it running, the your computer might break down from the stresses the game would place on it. I'm sorry not to have better news.
If you really want to play a Sims game, you might have better luck with TS2. It would have run beautifully on your hardware ten years ago, and it might still work out well now.

5 Replies

puzzlezaddict
Hero+
7 years ago
@SimmerEllaine Were you ever able to play TS3 on this system, or is this the first time you've tried? I'm not sure how many packs you're running, or which ones, but this computer is far under recommendations to run TS3 and all its packs. Your graphics card is not nearly strong enough for the demands of this game—the recommendation now is an Nvidia 960 or 1050 ti or equivalent. Additionally, you only have 4 GB RAM total, much of which will be used by your OS. The current recommendation is 8 GB RAM, with 6 being the absolute minimum. The base game and a couple of early packs might be fine, but Pets and Seasons could be beyond your computer's capabilities, and IP and ITF might be as well.
Having said all that, the first troubleshooting step to try (provided you've played TS3 on this computer before) is to pull your options.ini file out of Documents\EA\TS3 and launch the game again. This will reset your graphics options, which may not be compatible with your system. If this works, you can adjust some of the options again, but if you adjust the resolution, make sure it's supported by your computer.
If this doesn't help, the next step is to pull your entire TS3 game folder out of Documents and onto your desktop. When you launch the game again, a clean folder will spawn with no content. Play in this folder for a bit, making sure everything works, and then you can start moving your saves and other content into it from your old folder.
If these steps don't work, please list your packs and what kind of install (Origin, Steam, disc) you have.
Anonymous
7 years ago
Approved
this is my first time to play in my computer,,, i bought my computer last last week,,, its my base game and showtime only i playing.
puzzlezaddict
Hero+
7 years ago
@SimmerEllaine Honestly, I'm not sure that there's a way to play TS3 on your computer. Its components are old, both in terms of when they were made and the amount of use they've probably had so far. Even new, this hardware wouldn't be expected to run more than the base game and one or two early packs. But whether your computer is starting to fail or it just can't keep up with the demands of the game, it just doesn't seem like a good idea to try to play TS3. Even if you did get it running, the your computer might break down from the stresses the game would place on it. I'm sorry not to have better news.
If you really want to play a Sims game, you might have better luck with TS2. It would have run beautifully on your hardware ten years ago, and it might still work out well now.
Anonymous
7 years ago
Approved
@puzzleaddict thank you,,, I'm sorry to bother you all,,, but thank you anyway for the reply's,,, I appreciates all that,,, do you think I can upgrade my computer? What suggestion?
puzzlezaddict
Hero+
7 years ago
@SimmerEllaine You're not bothering me at all; this site exists precisely to help people like you.
This particular computer probably can't be upgraded, at least not in a way that would support TS3. Although this is not my area of expertise, I would guess that the motherboard wouldn't be able to accommodate the hardware you'd need to support running TS3. Even if it could, at the very least, you'd have to buy a new processor and graphics card, more RAM, and probably a new power supply to support it all. Given the cost of all that hardware, you might as well buy a new computer.
Desktop computers that can run all of TS3 on high settings generally cost at least $700 U.S., and will cost more in other countries, although sales can bring the price down a bit. With only the base game and Showtime, you might be able to cut some corners to bring the price down, but I couldn't tell you how much you'd have to pay. If you decide you'd like to buy a new computer, you could post in the thread on the Sims forums that's specifically dedicated to helping new members with their technical issues. Just list your budget, country, and anything else you would need your computer to do besides run TS3. You could also list the specs of an existing computer before you buy it to find out whether it would meet your needs.
https://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues/#latest