I ended up going on the Origin Website and talking to Customer Support. As far as I can tell, they are the only ones who can fix it. (it's happened to me twice, once with World adventures, once with University Life)
Hello guys!
I had the same problem as most of you but I was able to solve it and see my game registered. However, everytime I try to install custom content from 3rd parties and/or just plain play the base game, I get an EA message asking me for my product key. I, then, enter the code I received on my email and it keeps on asking me for my key. Can anyone help me? I don't understand why it keeps on asking me for my product key and doesn't allow me to even play the game at all.
Thanks in advance.
UPDATE: I decided to contact EA Support through Live Chat and my problem seems to be fixed. The assistant was excellent! :D Happy Sim
