I am having the same problem :-(
I recently brought the digital download of Island Paradise and when I try to go into game it says connect to the internet but I am connected :-(
Before this happened I never used to have to connect to the internet if i wanted to play the game,and it never said What it says now and that is : Your game needs access to the internet in order to verify ownership of this game. Please ensure that your computer is online and try again.
My computer is connected to the internet because I am able to leave a message on here and I am logged into the sims 3 :-(
Community AdminThis is how it is supposed to work:
When you purchase The Sims 3 or any of its Expansions or Stuff Packs through Origin, you no longer need to manually register your product through The Sims 3’s website. Just make sure that your Origin account details match the details of your Sims 3 account, and Origin will register your products for you.
If you already have an Origin account and bought The Sims 3 or any of its Expansions or Stuff Packs through Origin, you do not need to create an account on the Sims 3 website. Just log in with your Origin account, leave out the game code when you first login, and you should be able to see your products on your "My Page" website after about 60 minutes.
Read more on how to register your game here:
http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
Community AdminI added the links to the Registration Rewards to the "[Information] How to Register The Sims 3" thread. Please log in with your Origin account to be able to download the rewards.
I'm also having an issue with this, I bought several expansions this week on retail(Showtime, Island paradise, pets, Generations and university). I started by registering Showtime on Origin(big mistake), and registered all the others on sims3.com, all the other ones got automatically added to Origin, but showtime wasn't added to thesims3.com. I contacted support and been told to wait 48 hours and the game should show up on the website.
Just bought many expansions from the origin sale and this problem! ☹️
