Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Bought / registered digital game on Origin - Serial Codes Not Working on Sims Website!

I bought 5 games/expansion digital games from Origin, and I can't register a single one! I try to register my games using the serial numbers that come up when I click on the information button and it...
pc
technical issues
crinrict's avatar
crinrict
Hero+
13 years ago

You need to talk to a game advisor about that

The AnswerHQ is about Users helping Users.

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Describe your issue with a few words
  4. Select Product: The Sims 3
  5. Select Category: Billing/Purchasing or Account Management
  6. Select Platform: PC
  7. Click Find solution
  8. Scroll down and click I still need help
  9. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Susinok's avatar
Susinok
12 years ago

I also have all of the game expansions and all of the stuff packs except for Movie stuff and Katy Perry.

However, none of my Origin purchaced items show up in my Sims 3 profile. I'd like them all to show up there. Is there something I can do? The codes won't register for me.

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