I bought 5 games/expansion digital games from Origin, and I can't register a single one! I try to register my games using the serial numbers that come up when I click on the information button and it says that my codes are incorrect. This is frustrating! I do everything the emails tell me to... to a tee. And every time I get the same message that the number I have entered is invalid. How do I fix this?
Community AdminHi everyone,
I merged several threads into one as they all deal with the same issue.
To make sure you redeem your code correctly, please try one of the following flows that best fits your needs.*
*These only apply if your Origin account is the same as The Sims 3 account used on www.ts3.com.
1. Did you buy the game in Origin?
If you bought the game in Origin, Origin will auto-register your game (meaning you won't have to enter your code to register). You will then need to get your items from The Sims 3 website. Be sure to log in with your account here.
2. Did you buy your game elsewhere but would like to register in Origin?
Once you register your game in Origin, be sure to go to The Sims 3 website to get your item.Get your item here. You won't need to re-register your game at this point.
We also had a maintenance on the Sims Website recently. Can you please check if you see all your games on the Sims Website now?
Thanks,
Ursula
the seasons icon is not appering for a lot of ppl on the "my pages " ea are aware of it if you trying to use the same code on the ts3 site and are getting the error message it is because your game is registerd
oops ursula must have gotten me while i repiled to the op LOL sorry ursula
Community AdminNo problem, thanks for your answer! 😕mileylol:
so when do you think this might be fixed? my games are not showing up.
No. My games have not shown up. Even after speaking with some support. It showed up briefly and now they are gone again. So I am back at square one. Awesome. Oh yea, and somehow my Medieval Special edition when bought forever ago ended up as the regular one. And now that entire game has poofed from my Origin Library altogether. Fantastic.
I did the same thing, bought myself new games as downloads for xmas and now i cant register them. I've been able to register games I bought in Target, but it seems like the downloads aren't working.
Hi,
I bought the game on Origin but when I try to log in into the Sims 3 Community website you provided it takes me to "Register for the Sims 3 Community" section where I am prompted to enter game code and my Origin display name. However, every time I insert the Sims 3 Cd-key it says "The serial code you entered is invalid." If I can't get past this step then there is no way that I can access my account on the Sims 3 Community website and can't download or buy any new content from Sims 3. Please help. Thank you.
Guys please!!! No offense to anyone, but honestly? Can you guys not read? If you buy the game off Origin, it's automatically registered FOR YOU!! Icons not popping up are just a bug. The only thing you're not getting is the pretty icon on your My Page!! If the code is stating its invaild and you bought it from somewhere other than Origin, contact EA!!!
Please guys, I'm not trying to be nasty. Read Ursula's post
