It was a 'Mac Download' not a physical DVD. I probably should have communicated that. lol I just tried it again and it says "the code has been used"
I can't think of any other account that I could have used to redeem it. It is showing ALL GAMES in my origin and it's not anywhere.
For the crashing
Here's a few trouble shooting steps: http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664#U749664
If those don't help, I would suggest posting in the mac forum at thesims3.com (make sure your language is set to US): http://forum.thesims3.com/jforum/forums/show/205.page since macs are not well covered on the AnswerHQ.
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Are you downloading from Amazon or does it already show in myGames on Origin ?
