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vonshadowsong's avatar
vonshadowsong
9 years ago
Solved

Broken Simpoint Ads Play But Don't Pay

This is the most recent thread for this issue... which is still happening. It stopped briefly after the "maintenance" the other day (still don't know what they did, since everything is still broken)...
pc
technical issues
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi all,

    I have merged a couple of messages from other thread to this one, as they were posted in a thread about another issue. Please, remember to keep the threads on topic 😉

    I'm going to forward your reports, thanks for letting us know about it! If I have any information for you, I'll post it here as soon as possible.

    For now, those of you who have this issue, please remember to press the 'Me too' button in the first post if you haven't done it already.

    Thanks again, and sorry for the inconvenience,

    Mai

    PS: I'm marking this post as solution for visibility. We are not considering this issue fixed.

cableguy33333's avatar
cableguy33333
9 years ago

Ok my latest theory is are only people who had an expansion banned have been affected ? or the fact that origin can ban your expansions suggest they could also ban you from gaining sim points, we all know it's there end and the software needed for them to move 5 pts from one account to another after someone has pressed a button and watched video is minimal, it's an extremely easy fix so to me it suggests EA are deliberately blocking us from getting points.

vonshadowsong's avatar
vonshadowsong
9 years ago

@cableguy33333~ I'd say you're kinda reaching there. My EPs are all official copies purchased brand new with the plastic still on them (I own pre-2012 discs for all but ITF and Pets, which I bought through Origin) and none of my EPs have been banned; yet this is still affecting me and has been for nearly a month.

That said, I do agree that the 'fix' should be a cinch in the right hands. But, seeing as EA obviously doesn't care (they get their ad revenue whether we're compensated or not), Mai can pass on our reports all she wants and it won't matter until the person with the power to fix this issue decides that they want to. We simply aren't a priority to whoever's in charge.

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