Cannot Install CC From Old Account

What is your game version? 

Are you getting any error messages?

1.67.2.024017, it says it is up to date. 

And the installation cue error is "Installation failed: please nake sure your game has the latest Software Updates and try again. Done!"

Other than that, no error messages.

If you go to your purchase history: https://store.thesims3.com/purchaseHistory.html I assume nothing of your old content appears? 

Did you get a game advisor to delete your account or did you do it manually? If a game advisor - did you mention the fact that you had all the content, etc? 

I found these:

• http://forum.thesims3.com/jforum/posts/list/58198.page
• http://answers.ea.com/t5/The-Sims-3/Installation-failed-Please-make-sure-your-game-has-the-latest/td-p/2393889
• http://games4theworld.bestgoo.com/t7029-the-sims-3-cc-please-make-sure-your-game-has-the-latest-software-updates-and-try-again-error-s-100-solution

A game advisor deleted it, I told them that I had CC. I assumed since I had downloaded it on my old computer with my old account that it would be transferable. 

If not then it's a real bother as I have spent easily over $200 on the Sims 3 Store. 

I don't know. I'm going to ask around

Sorry - I think I have asked these questions, but I'm not too sure you answered them

• do you get any error messages?
• do they appear in your documents:electronicarts😕ims3:downloads folder?
• do they appear in your purchase history?