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@TPMoriarty That is very weird!
Could you try running a repair on both Sims 3 and Sims 4 to check then if the same happens? To repair the game, right click the base games tile in Origin client and select 'Repair Game' (you need to have internet connection to do this).
Let us know how you get on!
I have tried uninstalling and reinstalling Origin, all games, all expansion packs and all stuff packs. I have tried repairing them. I have even wiped the computer clean and reinstalled everything again. Still same problem.
- Anonymous10 years ago
@TPMoriarty When you 'wiped your computer' did you format and reinstall Windows, use system restore or did you uninstall all programs one by one?
I would recommend running thought the steps below to see if this helps resolve the issue while offline:
- Manually uninstall Origin
- Run CCleaner
- Restart your router/modem and do a Clean Boot
- Make sure that your UAC is enabled and set to notify
- Download the latest version of Origin and install the client - make sure to run the setup file with Admin rights
- Add firewall/antivirus exceptions for Origin and open the needed ports
- When starting Origin, please make sure to run it as Administrator
(Please note that you need to have Origin running while playing even when offline.)
Let us know how you get on!
- 10 years ago
Formatted hard drives, reinstalled everything and I am running them as administrator.
Just got finished with the tech guy at Microsoft, he had some ideas, so gonna try them and will let you know how it goes.
Would be hilarious if this was a windows problem!
- Anonymous10 years ago
Let us know what happens after you try the Microsoft suggestions!
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