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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

Cannot redeem my Sims 3 code because its in my old origin account and cannot access it

I cannot access my Origin acc, which I downloaded Sims 3, Seasons, and University on it from a while ago. Origin said they have sent the email to change the password, but I don't see anything 'Origin...
  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Hi,

    the best thing to do is to contact a game advisor to recover your older account. We do not have the tools

    on Answer HQ.

    To contact a game advisor, please visit the following site:

    https://help.ea.com/contact-us/

     

    # Login to the site.

    # Click on "contact a game advisor".

    # User the search bar to describe your problem.

    # Click on "find solutions".

    # Select your product, category and platform.

    # Click on "find solutions".

    # Scroll down and click on "I still need help".

     

    You will now be provided with the contact options that are available, depending on your country.

     

     

    With regards,

    inSmithereens

     

    ________________________________________________________________________________________________________________________

    "Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel

    that you, too, can become great"

    ~ Mark Twain

     

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