cannot reedeem my sims 3 promo code after verifying my email
what do I have to do to get my product code for my sims 3 starter pack I have the original disc but it does not accept the product code
Forum Discussion
Hi there @chellywelly98
The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, billing. serial-code and the like related issues.
Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/
Best of luck and happy gaming
