Forum Discussion
puzzlezaddict
2 months agoHero+
GerbhladArot I had no problem downloading Dragon Valley just now, so the download isn't broken overall. Do you own the regular or Gold version? Are you trying to download from your purchase history (Store > My Store Account > Purchase History) or from the product page?
https://store.thesims3.com/dragonvalley.html?categoryId=12642
Whichever one you've been using, try the other. Please also let me know whether you can currently download anything else. You could try another copy of Roaring Heights (just don't install it a second time), or other content you own, or something free like Riverview.
Shayne_Percy Please post a screenshot of the error, and also let me know whether your computer runs Windows or macOS.