Can't download purchased world: Error javascript:GetDownloadAuthToken
Frustrated with my first outing purchasing (and being billed for) a Sims3 world I cannot download.
Details:
- Purchased Hidden Springs via Origin
- Redeemed code via SIMS3 website per instructions
- Hidden Springs now appears in Purchase History, but when attempting to download, the download link shows:
- <a href="javascript:getDownloadAuthToken('store.thesims3.com','OFB-SIM3:45097');" class="c5 f4">Download</a>
- Nothing happens on click, so assuming it can't find the auth token
Technical details:
- trying to dl via chrome on a Surface Pro
- I have already followed these directions - still no luck
- edited
To fix downloading and uploading issues with your launcher follow these instructions carefully.
Make sure that your game and launcher are not running.
Next
Delete the Cache and Clean Up Your Game This will eliminate remnants of uninstalled items that can cause problems from corrupt or outdated data.
It's okay to delete all of the following files from your game:
Go to your game folder and delete
CasPartCache.package
compositorCache.package
scriptCache.package
SimCompositorCache.package
Go to your Thumbnails folder
delete everything inside that folder
Go to your Content Patch Folder, then click on Downloads
delete any file that has " .part" in it. Any file with that extension is an old partial update.
Windows users only may also delete items in the World Cache folder. If you don't see this folder, you just don't have any other worlds installed.
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Not a very happy customer at the moment. Suggestions to turn this around so I can download my purchased world and perhaps have a better opinion of EA/Origin in the future?
