can't figure out the problem on my sims3
I bought the sims 3 seasons expansion pack as soon as it came out I haven't played for a while and I went to go play origin came up, tired to log in had to change my password and now I have to reinst...
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So play didn't work although you still had it on your computer ? Is the game still showing up in myGames ? When does it ask for the serial code ? There's no need to re-register the game but you should be able to reinstall.
It's probably best to contact cusomer support so they can take a look at your account.
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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Please accept a solution if your issue is solved. XP is also appreciated
One more thing I forgot to mention.... The icons were on my desktop but as soon as I put in the disk origin popped up and I tied running the game without origin but as soon as I run the disk EA pops up with the install screen.... I've never had a problem with any of the older sims... ugh ugh ugh
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