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smallzilla's avatar
smallzilla
5 years ago
Solved

Can't load save game after downloadable item

I've purchased some premium build/buy items from The Sims 3 Store. Had no problem installing it. My problem occurs AFTER the installation. The current game that I've been playing is greyed out. A...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @smallzilla  That is a very odd issue indeed.  What items did you install?

    As a test, please try using a new Sims 3 folder.  Move the existing one out of Documents\Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, download fresh copies of the store items, install them, and load a new save to make sure they all show up in-game.  (You can exit the tutorial by entering Edit Town mode.)  Please also confirm that all your owned packs are loading properly.

    Now copy your affected save from the old Sims 3 folder to the new one.  You can copy over the entire Saves folder or just the one save, whichever is easier.  Let me know whether it loads.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@smallzilla  It actually doesn't matter what happens to or in the new Sims 3 folder.  The folders are meant to be swapped back and forth; I do so all the time when testing, and it never matters.  The key is to specifically copy your save, as in Copy and Paste, rather than dragging and dropping, so you're in effect experimenting on a backup copy rather than the original save folder.  Even if you totally corrupt the backup, the original will remain intact.

I own three or four of those items and can test them myself if necessary, but I can already say that the violin has caused no issues in my current Sims 3 folder.

smallzilla's avatar
smallzilla
5 years ago

my game is working fine now after following through exactly as you said! thanks a lot for your help! <3 

Everything is in working order now. What I did was: I copied the Sims 3 folder and pasted it on my Desktop, thus creating an empty folder as you said. Next, I downloaded all the buy items and installed them (including the expansion packs). Skipped the tutorial by clicking Edit Town. Exit the game. Then I copied the Saves from the folder and paste it into the new Sims 3 folder.

Works like a charm! Thanks again for your help, appreciate it!

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