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JordanIsHotter's avatar
1 year ago
Solved

Can't Load the Sims 3

I've been scouring these forums and tried everything that I can figure out how to do and nothing has worked. Every time I try to load up The Sims 3, the launcher works fine. However, when I try to l...
  • puzzlezaddict's avatar
    1 year ago

    @JordanIsHotter  Thanks for providing the dxdiag and all the other info; it makes things a lot easier for me.

    Under Windows Settings > System > Display > Graphics > Default graphics settings, please disable Variable refresh rate and Optimizations for windowed games.  Please also continue to test in windowed mode, at least for now.

    If that doesn't work, please move the entire Sims 3 folder out of Documents > Electronic Arts, if you haven't already, to let the game create a new one with no content.  (Your saves and other content won't be read but will still be intact in the folder you've moved.)  The game will create a new Options.ini file, so you'll need to force windowed mode again.