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abistasiasims's avatar
abistasiasims
Rising Novice
7 days ago

Can't log in to my account in launcher or game but can on the Sims 3 Store

As the title says, I can't log in. I have already tried resetting my password to something without special characters, clearing Microsoft Edge's data, and also trying to delete the email.bin file but...
bug
no cc or mods
pc
technical issues
puzzlezaddict's avatar
puzzlezaddict
Hero+
6 days ago

abistasiasims  Just checking, but are there any special characters in the username of your main Windows account?  This isn't a common problem, as far as I've ever seen, but it's certainly possible that that could break things.  Even if there's a space, let me know.  You don't need to tell me your username if you don't want to; just say whether there are any characters aside from those in the Roman alphabet.

  • abistasiasims's avatar
    abistasiasims
    Rising Novice
    6 days ago

    My username for Windows is my first and last name with a space in the middle. My email has a period in it though if that would affect it as well.

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