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missbritt1989's avatar
missbritt1989
New Rookie
12 years ago
Solved

Can't register my game!

Hello! I purchased the sims 3 world adventures off of origin. I noticed today that my game was not registed on the sims 3 website. I used the product code that was given to me from Origin and it does...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    WA has issues. Your going to have to contact EA directly to fix your account since the forum helpers can not fix your account

    If you live in the USA you can request a call back rather than using chat.

    if in the event you need to contact CS

    1.https://help.ea.com/en/contact-us/
    2.Click on the orange NEXT button
    3.Select a platform
    4.Click on the orange NEXT button
    5.Select a topic and describe your problem in a few words
    6.Click on the orange NEXT button
    7.Click Chat Now to chat with a Game Advisor

missbritt1989's avatar
missbritt1989
New Rookie
12 years ago

Is there any way to have it show up as registered on my page?

Anonymous's avatar
Anonymous
12 years ago

Try chaning your password in origin if the sync is not working. This seems to work for some getting the sync to work so your games show up on the sim 3 web. Also clearing your internet browser helps and use Forefox or IE. Using crome or safari the sims web may give you issue

  • missbritt1989's avatar
    missbritt1989
    New Rookie
    12 years ago

    I already had the same email and password for both origin and the sims 3. I tried your suggestion of changing the password in origin and that did not work. I also tried clearing my internet browser (I always use firefox) and that did not work either. I bought the expansion bundle digitally on origin and generations showed up, but world adventures does not.

    • Anonymous's avatar
      Anonymous
      12 years ago

      WA has issues. Your going to have to contact EA directly to fix your account since the forum helpers can not fix your account

      If you live in the USA you can request a call back rather than using chat.

      if in the event you need to contact CS

      1.https://help.ea.com/en/contact-us/
      2.Click on the orange NEXT button
      3.Select a platform
      4.Click on the orange NEXT button
      5.Select a topic and describe your problem in a few words
      6.Click on the orange NEXT button
      7.Click Chat Now to chat with a Game Advisor

      • missbritt1989's avatar
        missbritt1989
        New Rookie
        12 years ago

        Thank you very much!

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