Credit Card Number Invalid
Hi, I keep trying to purchase the downloadable version of The Sims 3: Showtime from Origin but it keeps telling me that my credit card number is invalid. I used the same card yesterday to purchase Am...
Forum Discussion
@Phurigigs @thebabyjaja Let me start this reply by saying the is an open public forum for users by users and accounts can not be accessed here. I think EA has a third party handling its financial transactions due to international money value conversions. I can state that certain cards seem to cause issues. If the system is claiming invalid card usually (not always) that the card number entered does NOT equate to the number on the back of the card (guessing this is a checksum number) or the card issuer has flagged your card as being stolen. I had a card locked when I began ordering stuff for foreign countries. A call the issuer cleared up the problem. Most of the problems with cards are caused by the issuing agent (the bank, credit union, etc). Have you tried a different means of payment? I recommend calling the number on the back of the card. Paypal is another alternate payment system which seems to eliminate issues. If you still want to use that payment course you'll just have to wait until EA sorts it out. I'm guessing that EA customer service can only escalate this issue to the proper department. Either contact the number on the back of the card or use a different paymant system to hasten an end.
hth
If I had another card to use instead I would have. The issue has been cleared up. The problem ended up being when you enter the card info it also wants you to enter the name on said card. I was entering the actual name (which was not my own) and for some odd reason it didn't work. This morning autofill entered my name in place of his and then the card worked. This proves that there is a flaw in the transaction buffers because I should not be able to put my name in the same spot as the card name since my name is not on his card. So even if it is a 3rd party they have assigned to deal with transactions they need to address this.
