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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[CURRENT ISSUE 64-bit] Base game incompatible with expansion pack error

If you see this error: Please open Documents > Electronic Arts > The Sims 3 and delete Version.tag.  You'll need to open the folders manually; the file won't show up in a search. If thi...
mac
technical issues
EmmaVD's avatar
EmmaVD
5 years ago
@SimmerSince2002 So this fixed it, thank you for that. It is now turning my screen to 4:3 and giving me the beachball loading cursor indefinitely. Any idea on why that would happen? maybe because its running off a hard drive?
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@EmmaVD  Please start a new thread for that issue; this one is for the specific error you were seeing.  Please also attach your deviceconfig.log to the post; it's in Documents > Electronic Arts > The Sims 3.  (You'll need to manually open the folders; the file won't show up in a search.)  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

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