[Current Issue] Sims 3 doesn't open, Windows 7

Game will not run after new patch was installed

@cyberpunk309  What happens when you try to play?  If you're seeing the activation error, just close it and try again.

Says Sim3 3 launcher has stopped working

Hello and help, i have just installed the update and now I can't play at all, the launcher wouldn't start. I play with a CD game (all extensions) and on windows 7. Is there a way to undo the update ?

Txs for your answer

@cyberpunk309  Please repair the game (EA App > Sims 3 > Manage > Repair).  If that doesn't help, please run a dxdiag and attach it to your reply.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@Jacquie06  There isn't a way to undo the update, but if you can install via disc without involving the EA App, you could uninstall your current version of the game, clean your computer's registry, and reinstall using your discs.  Let me know if you'd like help with this process.

Otherwise, please repair the game (EA App > Sims 3 > Manage > Repair) and try again to play.  If you can't, please run a dxdiag and attach it to your reply.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

OK , repair did not work. Also still running windows 7( yes, the computer is that old). I will be updating soon, I wonder if the patch is for the newer windows?

Thanks for your answer; I didn't know my message has been posted as EA told me they couldn't send it. I am currently trying to reinstall my game and extensions using the app. I have done a bit of cleaning first,; I'm afraid if I reinstall using the CDs, I'll run in the same problem cause you can't bypass the update.

Have a nice evening

@cyberpunk309  There isn't any information that says this patch only works with Windows 10 and 11, but I wouldn't be surprised.  I do see that your graphics driver is from 2020, and Nvidia offers a newer driver for Windows 7.  So go here:

https://www.nvidia.com/en-us/drivers/

Select GeForce, GTX 16 series, GTX 1660, Windows 7, and download the Game Ready Driver.  Run the installer as an admin: right-click the download and select "Run as administrator."  Restart your computer after installing and before trying to play.

If you still can't, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time of your most recent attempt to launch Sims 3, specifically after reinstalling the driver.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

@Jacquie06  It's important to do a clean uninstall before reinstalling the game, to remove the leftover registry entires.  I would suggest Revo Uninstaller (the free version is fine), like this guide, which is for Sims 4 but applies equally to Sims 3:

https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12942151#uninstall

You can skip this step for now if you want, but if you still can't play, this would be the next thing to try.