Aemerys ColoredBaby Please list the location of the Documents directory on your computer. (You'll have several Documents folders, but only one per user is designated as the directory.) Search in Windows for Command Prompt, open it, and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
Then post the result. You can write [username] instead of your actual username if you want, but please leave the rest intact.
ColoredBaby I'd also be curious whether disabling Controlled Folder Access fixes the issue. You don't have to leave it disabled if you don't want to; this is just for testing purposes.
hippobabe It sounds like your issue is different or that you have multiple issues. There's no "serious error" associated with downloading anything, at least not in the English version; this is only about trying to load a new or existing save. For the Store stuff, please create your own thread describing the problem, and post a screenshot of the error you're seeing.
What do you mean by Document directory? I entered the command and this is the result:
C:\Users\username> HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal
The system cannot find the path specified.
Thank you for your help!!!
