So, I got a new PC. It’s windows 11, and a serious upgrade to my old one. I’ve reinstalled the EA app and got sims 3 downloaded and installed. It gets to the main menu just fine but trying to load into a new world gave me the “serious error” pop up.
i ended up following another instruction where I take the Sims 3 folder out and rename it, leave it on the desktop and start the game again (to make a whole new folder). It had worked and I made a little family, played a little then I saved and went to bed.
I went to get back on this morning and now I can’t get into the save. I tried the same as I did yesterday by taking the Sims 3 folder out, restarting the app, was able to get into a world, exited without saving and put the family into the new folder. But then it popped up again.
did my save file corrupt? There is no back up file as it was a brand new save. Please help. All my specs are above what should be needed (I don’t know the exact numbers but I can find out so someone can double check me). Is it because it’s windows 11 running an older game? Any advice is welcome.
@ImaLatte98 This error has two causes: a corrupt save (unlikely when the save is new), and something blocking Sims 3 from accessing the user folder in Documents. Is OneDrive running on this computer? If so, it could be interfering with the game even if you never deliberately use it. The test is to pause syncing before you play. Right-click the cloud icon in the lower-right corner of your screen, or hidden in the Tray (^ icon), to see the option.
If that's not the issue, what antivirus do you use? Try setting exceptions for EADesktop.exe and TS3.exe, or disabling the antivirus (temporarily) to see whether it helps. As long as you don't do anything else at the same time, your computer should be safe, and you can reenable the AV when you have your answer.
