@sexualkfc Try pausing OneDrive syncing, which you can do by right-clicking the cloud icon in the lower-right corner of the screen, or perhaps hidden in the Tray (^ icon).
If that doesn't help, search in Windows for Command Prompt, open it, and enter this command, starting with reg query:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
This will return the location of the Documents directory for this Windows account. (Your computer has several Documents folders, but only one directory.) Please list the result here—if it's in OneDrive or somewhere else it shouldn't be, we need to move it. You can write [username] instead of the actual username, but please leave the rest intact.
@fantab50 and @mariamxx16 I've merged your posts into another thread about this same issue. Please try pausing OneDrive syncing, and if it doesn't work, post the location of the Documents directory, both described above.
Thanks for the help @puzzlezaddict but nothing seems to work. I disabled my antivirus and turned off one drive which had no effect. I thought maybe there was an issue with my graphics card so I went through the process of the matching it, I followed all the steps, noticed some weird things on the way such as the Deviceconfig.log thinking my PC was operating at the lowest standard which is definitely not the case. After changing all of that (my CPU and all that to a 5 instead of a 1, which it should be) and matching my graphics card the same error appeared. I have uninstalled and reinstalled multiple times, the only link I've found to the error was when I changed my graphics in game. Prior to installing the game to my C drive, when it was installed to my OneDrive the game worked but only under the lowest graphics settings, however when i changed these this error appeared, but when the settings were reverted back the game would run. However, since installing onto my C drive, I cannot access the game even under the lowest graphics settings. I just feel like there is something wrong with the code of the game, there is clearly something that is inhibiting the game from operating but I can't pinpoint where this error is occurring? I have tried everything and still the same error persists that I literally have no clue what to do.
@sexualkfc Please repair the game again, to undo the changes you've made to the program files. The "serious error" message has nothing to do with getting your GPU recognized, but an edit that doesn't work properly could break the game in another way, preventing a possible fix from helping.
Please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. (You can keep declining.) Don't make any changes after repairing, or download any new content, and the game should stlll be installed to C:\[some folder], for example the default C:\Program Files\EA Games is fine for this test.
