Forum Discussion
Maliebolle
8 days agoRising Newcomer
I bought sims 3 barnacle bay and dragon valley, but they don't show up in game even though it says I own them in the EA app. and it doesn't say I own them in the sims 3 website? what to do?
- nawtark8 days agoRising Newcomer
I would love to see an answer to this one. I have the same problem and EA does not help. I have spent hours and multiple sessions with their "help" chat to achieve no resolution. I will be monitoring this one to see if you get any help.
- sdimbour8 days agoSeasoned Newcomer
Hey I had the same problem, i managed to download the worlds this way:
- find the order confirmation EA sent you when you bought the world in your e-mails and write down the 16 digit code that comes with it.
- go to the sims 3 website and log in.
- go to My Page>My Account>Redeem a code
- type in the 16 digit code from the order confirmation, a message should show up saying you succesfully redeemed your code.
- go to you purchase history on the same website wait a couple minutes and refresh the page for your purchase to appear.
- click on download, this will open the sims 3 launcher.
- select the world and click on install, the installer should open and load for a bit before telling it installed the world into your game.
I hope this works for you some people have said it doesn't for them. If you need more info I got this process from this post.
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