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Hi,
I've found similar questions regarding this issue however I've yet to find a solution - I've uninstalled and reinstalled my sims 3 base game at least 5 times now and confused as to why I can't play when I install the first update after installing the base game onto my Mac.
I've been playing with no problem when I don't install the original update, but I want to use CC now and need to install the updates for me to do that. Each time I update the game and get to the neighbourhood screen, I get a message saying to Insert the game disc, even though the game disc is already in the drive
Does anyone know why this is happening?
If anyone has had this problem on a Mac and can suggest anything, I'm open to options. I want to avoid downloading the game via Origin if possible because that just seems unnecessary and some people have tried this and it still doesn't work. I never had this problem when I played on my PC, but now that its gone I have to get it working for my Mac
Help! ☹️ ☹️
Downloading the digital version does work. It doesn't work for those who don't completely follow the process properly though. Here are the things you HAVE to do (assuming you have successfully registered your product codes in Origin and the game is available digitally to you):
- Manually uninstall the EP properly, not leaving behind a single file which can interfere with the new digital download of said EP.
- Download and install the DIGITAL patch manually. Don't patch through the Launcher.
- If the above don't work, and you are 100% sure that you have completed them properly, then completely uninstall and reinstall the entire game digitally, applying the digital patch manually too.
Some have managed to get their game to work by bypassing the Launcher but this disc error issue is widespread for El Capitan users.
I'm moving your thread to the stickied disc error thread. It helps to keep all information in one place 🙂
- Anonymous9 years agoOkay thanks for the reply, I'll try that anyway. I've copied the Saves and a Mods folder to my desktop and plan to add that back into the Electronic Arts folder once I've reinstalled the game from Origin, will this cause a problem with the game because I'm keeping some of the files from the previous game?
- Bluebellflora9 years agoHero+
No, it shouldn't do. In my opening post on page 1 is my link on manually uninstalling an EP, those are the instructions you need to follow carefully 🙂
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