@puzzlezaddict I also tried downloading other premade customize sim but it also fails.
@Ayamjago56 Try using a different browser. Firefox seems to work best with the store. And it may help to clear Firefox's cache as well.
If that doesn't make a difference, try creating a new admin user account on your computer and installing the content there. If it works, there's a way to combine the content with your existing user folder.
If this doesn't help either, please link me a couple of sims you've tried to download, so I can try them in my own game.
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