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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Disk Authorization Failure [Mac]

I have been having issues opening The Sims 3. I inserted my Island Paradise disk then the game launched and seemed to be working fine. As soon as the home page opened up, however, the game told me th...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved
    @wolfcub1992 wrote:

    Thank you so much for the help caspinwall! 

    I went through and completely uninstalled all of my Sims programs using that guide you linked. After I did that and reinstalled the base game, I got the same issue with the Disk Authorization Fail notice. I thought it could be an issue with my disk drive since it is still not working so I inserted both a music CD and a regular DVD. Both worked perfectly fine, so my disk drive is working properly. 

    Since the game disks don't seem to be reading, would I be able to still play the game if I solely used Origin?

    That's a shame. Perhaps the disc is damaged. You will need to cleanly uninstall it again - if you are switching from using disc to digital it is imperative that all old files are gone or the digital version may keep asking for a disc! 

    As long as you register your game codes on Origin (see the directions in my earlier post), you should be able to download your Sims 3 for free and hopefully your disc woes will be in the past.

    Good luck!

    Caspin

Anonymous's avatar
Anonymous
11 years ago
Approved
@wolfcub1992 wrote:

Thank you so much for the help caspinwall! 

I went through and completely uninstalled all of my Sims programs using that guide you linked. After I did that and reinstalled the base game, I got the same issue with the Disk Authorization Fail notice. I thought it could be an issue with my disk drive since it is still not working so I inserted both a music CD and a regular DVD. Both worked perfectly fine, so my disk drive is working properly. 

Since the game disks don't seem to be reading, would I be able to still play the game if I solely used Origin?

That's a shame. Perhaps the disc is damaged. You will need to cleanly uninstall it again - if you are switching from using disc to digital it is imperative that all old files are gone or the digital version may keep asking for a disc! 

As long as you register your game codes on Origin (see the directions in my earlier post), you should be able to download your Sims 3 for free and hopefully your disc woes will be in the past.

Good luck!

Caspin

Anonymous's avatar
Anonymous
11 years ago
Approved

I am having the same error, feel free to check out my thread as well. I performed a clean uninstall and reinstall, with zero downloaded content.. game runs fine pre-patch, and post-patch (still clean) it breaks. The patch is the issue with people who use DVD ROMS on a mac. I am now looking into perhaps downloading the game through origin and seeing if that fixes the problem.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I finally got the game working after a lot of uninstalling. I completely removed all of The Sims content on my computer then I deleted and redownloaded Origin and reinstalled the base game and expansion packs in order through that. I have also added custom content and it's working smoothly now without the hassle of using those annoying disks.

    Thanks again for the help!

    • Anonymous's avatar
      Anonymous
      11 years ago
      Approved

      I am glad you found a solution wolfcub! I am now also downloading through origin and hoping I have the same result as you!

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