Forum Discussion
puzzlezaddict
9 months agoHero+
78742412 Are you trying to install a large number of items at once, and if so, does it help to try one or two at a time? Please also delete the DCCache folder in Documents > Electronic Arts > The Sims 3, as there may be a corrupted file inside.
If this doesn't help, let me know whether your computer runs Windows or macOS.
78742412
9 months agoRising Newcomer
i select one thing at a time to install and click install the mouse turns into a circle for a moment and the install and delete button turn grey like its loading but it stops and nothing loads or happens and there are no errors that come up. the DCCache is deleted but it didn't help. i have windows 11 and the game version is 1.62.153.024001
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