Forum Discussion

simsfan36's avatar
13 years ago
Solved

downloading a new purchase?

I was just wondering how long til i will be able to download my game?...the last game i bought i was able to download imidiately.
  • crinrict's avatar
    13 years ago

    If you're still not able to download, contact Customer Support so they can take a look at your account to find out what's going on

    They can be found here: https://help.ea.com/contact-us

    Choose a category, a game and a platform for the option so show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,429 PostsLatest Activity: 2 hours ago