Hello,
I cannot play the Sims.
Once downloading the Sims 3 and the EPs, I tried to click play on the EA launcher then I get sent to the sim's launcher. Once clicking play on that, I then get prompted to select my EPs, which I do.
I then get a message saying to select a few as it would improve the gaming experience. Then, right after, I go back to the EA launcher. It turns to a loop.
Can someone help?
Ok - with the Task Manager method, it opens the launcher and loads up, but the screen is black and I do not get the sims intro video.
This is the error I gotten after the Problem Details windows popped up:
Source
Sims 3
Summary
Stopped working
Date
7/7/2024 10:43 AM
Status
Report sent
Description
Faulting Application Path: D:\New folder\The Sims 3\Game\Bin\TS3.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS3.exe
Application Version: 0.2.0.32
Application Timestamp: 568d4bac
Fault Module Name: TS3.exe
Fault Module Version: 0.2.0.32
Fault Module Timestamp: 568d4bac
Exception Code: c0000094
Exception Offset: 005511f2
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 113a
Additional Information 4: 113affe8603aa25be79ca3c03a89e507
Extra information about the problem
Bucket ID: de06a40f97a119edbeae1d57e90e5626 (2210736730494883366)
Also, after closing the window prompt from the launcher, a mini window with the error message shows up:
Unable to start game
Service initialization failed (0x65d0274)
@eventoowish This error is still the Alder Lake issue, so you're not applying the Task Manager method correctly. This is the important part:
Fault Module Name: TS3.exe
Fault Module Version: 0.2.0.32
Fault Module Timestamp: 568d4bac
Exception Code: c0000094
Exception Offset: 005511f2
This error is extremely specific, at least in this particular context. Please make sure you're applying the workaround to TS3.exe, without the W, rather than TS3W.exe.
If you can't get the Task Manager method to work, you can try the PowerShell method, or the Process Lasso method mentioned early in the Alder Lake thread.
@eventoowish Process Lasso is mentioned here first:
And instructions for how to use it are here:
To clarify one thing, half the description is about how to remove the one-core restriction after the game starts to launch. Not doing so will tank performance, and the limit only needs to be in place for the first few seconds after the game launches.
@eventoowish I don't have an affected CPU myself, so I can't test, but Process Lasso should have more current documentation somewhere online. And the Task Manager method still works for almost everyone who tries it. So I'm not sure why yours isn't working.
I guess I'd suggest trying the Alder Lake patch again, applied to TS3.exe only. If you use a third-party antivirus, disable it before running the patch. And make sure that the EA App is closed and the EABackgroundService is NOT running in the Task Manager. Either one can block changes to the game's program files.
Please also let me know whether you're still seeing the 0xc0000094 error in the Reliability Monitor when Sims 3 refuses to load, and specifically when you're testing now. (I don't need older error reports.) The Alder Lake issue is the most common cause but not the only one.
