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eventoowish's avatar
2 years ago

EA launcher to Sims Launcher Loop

Hello,

I cannot play the Sims.

Once downloading the Sims 3 and the EPs, I tried to click play on the EA launcher then I get sent to the sim's launcher. Once clicking play on that, I then get prompted to select my EPs, which I do.

I then get a message saying to select a few as it would improve the gaming experience. Then, right after, I go back to the EA launcher. It turns to a loop.

Can someone help?

30 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @eventoowish  You can repair the game instead of uninstalling, which should take a lot less time.  Doing so will remove the effects of the Alder Lake patch, which is necessary at this point given you're seeing this particular error.

    Instead of the other methods, try this (the affinity part, not the rest):

    https://answers.ea.com/t5/Other-Dragon-Age-Games/Dragon-Age-Origins-Ultimate-Edition-Crashing-On-Startup/m-p/13878614#M26699

    You will of course apply it to TS3.exe rather than the DAO executable.

  • eventoowish's avatar
    eventoowish
    2 years ago
    @puzzlezaddict Before reading your reply I already had repair the game. However, I just redid the steps for the Patch. Now I followed the instructions you gave, and the window immediately opens then closes. Is the target info I wrote, correct?

    C:\Windows\System32\cmd.exe /C start /affinity 1 TS3.exe (no quotation marks)
  • eventoowish's avatar
    eventoowish
    2 years ago

    Also, I just attempted to go through the EA app which sent me to the TS3 Laucher, once I clicked play, I got this message: 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @eventoowish  Yes, that would be the correct string.  Unfortunately, I don't think it will work with the EA App.  A friend and I tested this morning and found that the App rejects this string for other games, although it works fine for games launched through a different client.

    The .dll error means you need to repair the game again, and don't apply the Alder Lake patch this time.  It's triggering the error.

    Just to be clear, you only need to do ONE of the workarounds for this error.  If the Alder Lake patch worked, you'd be done.  Since it doesn't work, you need to try a different approach, but still only one.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @eventoowish  Right, so are you using another approach?  The PowerShell script, the Task Manager method, and Process Lasso all fix the problem when applied properly, and you still only need one of them.

  • eventoowish's avatar
    eventoowish
    2 years ago
    @puzzlezaddict So I'm down towards only the Task Manager and the Process Lasso. Just to confirm, for the process lasso is that a separate program that needs to be downloaded? I just want to make sure I didn't miss anything. Also with the two approaches, would I still apply the patch and then either the Lasso or Task Manager step?
  • eventoowish's avatar
    eventoowish
    2 years ago

    I downloaded the application - the same issue occurred where the ts3.exe doesn't appear until I click play on the Launcher. But the same error: Unable to start game. Service Utilization failed (error code) shows up after the Sims3 window opens.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @eventoowish  Again, you need to use the Alder Lake patch OR the Task Manager method OR Process Lasso OR the PowerShell script.  Just one.

    The service initialization error suggests a problem with the install itself.  Repair the game again, and if that doesn't help, uninstall it with Revo Uninstaller (the free version is fine) and reinstall.

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