Forum Discussion

Rising Newcomer

9 months ago

EA Won't Let Me Purchase

I originally was playing sims 3 on my computer because I had my EA connected to me Xbox when I had Xbox Ultimate. Fast-forward to now, I don't have ultimate anymore and I would like to purchase the S...

technical issues

the sims 3 store

EA_Solaire

Community Manager

9 months ago

Heya _Bxby_amb3r_

If you're having trouble purchasing The Sims 3 due to an expired EA Play membership, we'll want the live support team to be sure the EA Play version of your game is fully removed from your account so you can purchase it.

Please reach out to live support from the help site here so they can look into this with you.