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_Bxby_amb3r_'s avatar
_Bxby_amb3r_
Rising Newcomer
11 days ago

EA Won't Let Me Purchase

I originally was playing sims 3 on my computer because I had my EA connected to me Xbox when I had Xbox Ultimate. Fast-forward to now, I don't have ultimate anymore and I would like to purchase the S...
pc
technical issues
the sims 3 store
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
11 days ago

Heya _Bxby_amb3r_ 

If you're having trouble purchasing The Sims 3 due to an expired EA Play membership, we'll want the live support team to be sure the EA Play version of your game is fully removed from your account so you can purchase it. 

Please reach out to live support from the help site here so they can look into this with you. 

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