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@aodoherty There is actually a separate entry in Origin for the 64-bit version of Sims 3, at least when it's in your game library. If you only see one version and it doesn't say 64-bit, that's the old 32-bit version.
Some people still don't see the 64-bit version in their game libraries, for whatever reason. If it 's not fixed in a couple days, contact EA customer support to ask for help.
- aodoherty5 years agoSeasoned Ace
Yes I got this from live chat and tried to install but it keeps saying that error. I tried to redeem and it says that this code is being used already.
@aodoherty The one you see is the 32-bit version. The grants for the 64-bit version are lagging behind somewhat, so you might not see it for a couple more days. Here's a more detailed post on the subject:
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9652952#M8808
You don't need to redeem anything: the process should happen automatically, hopefully soon.
- aodoherty5 years agoSeasoned Ace@puzzlezaddict Thank you. The staff from live chat gave me the wrong one. ☹️