I have been trying to fix this problem with help reps for the past week. Over the amount of times disconnecting from chat and phone I've gotten too pissed off for my well-being. Each rep told me to do different things to get rid of error code 12. One of these reps told me to use the "save as" option instead of the "save" button. Doing this caused me to overwrite the other save file and I still got the error, unable to save. So, that save I've been working on for weeks now is completely gone. I still have error code 12 and I'd really appreciate some help removing it.

FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Save-Errors-Error-12-13-15-16/m-p/652/message-uid/652#U652 if you could too please post your DXDiag for someone to look at http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584#M47181 edit typo

Error code 12, please help. | EA Forums

20 Replies

Anonymous
12 years ago
How do I bump this?
rumbutter
Hero (Retired)
12 years ago
LOL you just did 🙂
rumbutter
Hero (Retired)
12 years ago
FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Save-Errors-Error-12-13-15-16/m-p/652/message-uid/652#U652

if you could too please post your DXDiag for someone to look at

http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/m-p/1049584#M47181

edit typo
Anonymous
12 years ago
Oh. Lol, thanks, not sure how to use forums. Ill post my dxdiag tomorrow. Thanks for your help.
rumbutter
Hero (Retired)
12 years ago
@xStickyPancakesx wrote:

Oh. Lol, thanks, not sure how to use forums. Ill post my dxdiag tomorrow. Thanks for your help.

you'll get used to using forums in no time at all 🙂

take your time one of us will be around to help/assist you
Anonymous
12 years ago
Is there an easier way to post the dxdiag? (Not posting it in multiple posts?)
Anonymous
12 years ago
bump
Anonymous
12 years ago
Spoiler
Part 1 DXdiag:
------------------
System Information
------------------
Time of this report: 7/21/2014, 10:29:36
       Machine name: xxxx
   Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
           Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: BIOS Date: 04/24/12 20:05:40 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
             Memory: 4096MB RAM
Available OS Memory: 3234MB RAM
          Page File: 2217MB used, 4990MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.16384 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 650
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 650
           DAC type: Integrated RAMDAC
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_10DE&DEV_0FC6&SUBSYS_26503842&REV_A1
     Display Memory: 2582 MB
   Dedicated Memory: 966 MB
      Shared Memory: 1616 MB
       Current Mode: 1920 x 1080 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: JT240x6-1
         Monitor Id: JEN2401
        Native Mode: 1920 x 1080(p) (59.963Hz)
        Output Type: HD15
        Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 9.18.0013.3165 (English)
     Driver Version: 9.18.13.3165
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
           Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
     Power P-states: Not Applicable
Driver Attributes: Final Retail
   Driver Date/Size: 10/27/2013 10:13:12, 15212336 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B71E3E-4C86-11CF-AF57-5D061CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x0FC6
          SubSys ID: 0x26503842
        Revision ID: 0x00A1
Driver Strong Name: oem78.inf:0f066de3dd24fa84:Section075:9.18.13.3165😛ci\ven_10de&dev_0fc6
     Rank Of Driver: 00DA2001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
        DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
Anonymous
12 years ago
-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6482 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/18/2011 07:53:14, 3546664 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18497892&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6482 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 10/18/2011 07:53:14, 3546664 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: FrontMic (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: RTKVHDA.sys
         Driver Version: 6.00.0001.6482 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/18/2011 07:53:14, 3546664 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: USB 2.0 WebCAM
               Location: n/a
           SymbolicLink: \\?\usb#vid_1e4e&pid_0102&mi_00#8&3b027539&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Manufacturer: Etron Tech
             HardwareID: USB\VID_1E4E&PID_0102&REV_0101&MI_00,USB\VID_1E4E&PID_0102&MI_00
             DriverDesc: USB 2.0 WebCAM
         DriverProvider: Etron Tech
          DriverVersion: 1.0.3.6
      DriverDateEnglish: 7/12/2011 00:00:00
    DriverDateLocalized: 7/12/2011 12:00:00 AM
                Service: USBET
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {F56C20C8-0AD2-11E4-AFBC-BC5FF4462520}
            ProblemCode: No Problem
BusReportedDeviceDesc: USB2.0 Camera
                 Parent: USB\VID_1E4E&PID_0102\7&1806bfb5&0&2
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\USBET,\Driver\usbccgp
      ContainerCategory: Imaging.Webcam
Anonymous
12 years ago
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Splashtop Virtual Hid
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x00FF, 0xBACC
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Splashtop Virtual Hid
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x00FF, 0xBACC
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Microsoft Hardware USB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Microsoft Hardware USB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Micr
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
        FF Driver: n/a

      Device Name: Splashtop Virtual Hid
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x00FF, 0xBACC
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 8/22/2013 01:33:01, 339296 bytes
| Driver: usbd.sys, 8/22/2013 01:32:56, 23904 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 8/22/2013 01:33:01, 339296 bytes
| | Driver: usbd.sys, 8/22/2013 01:32:56, 23904 bytes
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x058F, 0x6254
| | | Location: Port_#0006.Hub_#0005
| | | Matching Device ID: USB\Class_09
| | | Service: usbhub
| | | Driver: usbhub.sys, 8/22/2013 01:33:01, 339296 bytes
| | | Driver: usbd.sys, 8/22/2013 01:32:56, 23904 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID\VID_045E&PID_0745&MI_00
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 00:10:46, 24064 bytes
| Driver: kbdclass.sys, 8/22/2013 01:33:29, 45408 bytes
|
+ Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID\VID_045E&PID_0745&MI_00
| Service: kbdhid
| Driver: kbdhid.sys, 8/22/2013 00:10:46, 24064 bytes
| Driver: kbdclass.sys, 8/22/2013 01:33:29, 45408 bytes
|
+ Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID\VID_045E&PID_0745&MI_01&Col01
| Upper Filters: Point32
| Service: mouhid
| Driver: point32.sys, 5/13/2013 15:33:10, 44208 bytes
| Driver: mouhid.sys, 8/22/2013 00:10:46, 23040 bytes
| Driver: mouclass.sys, 8/22/2013 01:33:30, 41824 bytes
| Driver: WdfCoInstaller01011.dll, 8/18/2012 00:47:44, 1629040 bytes
|
+ Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID\VID_045E&PID_0745&MI_01&Col01
| Upper Filters: Point32
| Service: mouhid
| Driver: point32.sys, 5/13/2013 15:33:10, 44208 bytes
| Driver: mouhid.sys, 8/22/2013 00:10:46, 23040 bytes
| Driver: mouclass.sys, 8/22/2013 01:33:30, 41824 bytes
| Driver: WdfCoInstaller01011.dll, 8/18/2012 00:47:44, 1629040 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
Free Space: 755.7 GB
Total Space: 953.9 GB
File System: NTFS
      Model: WDC WD10EZRX-00A8LB0 ATA Device

      Drive: E:
Free Space: 168.3 GB
Total Space: 476.9 GB
File System: NTFS
      Model: ST500DM002-1BD142 ATA Device

      Drive: D:
      Model: HL-DT-ST DVDRAM GH22NS40 ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9600.16384 (English), 8/21/2013 21:59:12, 124928 bytes

Forum Discussion

Error code 12, please help.

20 Replies

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