Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Error: Invalid argument

So for several days, when I open the launcher, I get this.

! An error has occurred on the script of this page 

Line: 1061 
Char: 4 
Error: Invalid argument. 
Code: 0 
URL: http://lvlt.thesims3.com/js/jquery-1.3.2_ver928421.js 

I can click both yes and no, and the game will run.
After that though, the black window appears and the top bar says "The Sims3 Supernatural (Not Responding)"   
I can not exit this window, so eventually the game does load.  Keyword eventually.  It takes anywhere from 15 minutes to over an hour, to never.
Once in the game, things work fine for the most part.  No freezing, everything is where it's supposed to be, but once I try to save and exit, it becomes unresponsive again.  I have to restart my computer completely to even exit out of the game.  I have also tried exiting the game without saving, but that also doesn't work.
I have done everything that I know to do.  Removed all CC and mods, updated the game, cleared chaches, and backups.  
I tried to contact EA, but the only option was to recieve a phone call IF you live in the U.S., which I do not.


So, some details.  I have a 9 month old Windows 8 laptop that is used only for Sims (so not clogged with gigs of music or pictures.  All I have is the EPs and CC).  I have Ambitions, Generations, Pets, and Supernatural EP installed.  Updated the game yesterday.  I live in Indonesia.

Everyone says these script errors don't affect gameplay, but this problem only started when the script errors started, sooo......

pc
technical issues
  • Anonymous's avatar
    Anonymous
    11 years ago

    Hey everyone, thanks so much for the responses.  So just for reference if anyone else is seeing this.  I did have Java, Adobe, and IE all up to date, and it was still crashing.

    Yesterday, I read how to bypass the launcher.  Believe it or not, that seemed to do the trick.  I was able to play for several hours without any interruption, enter CAS, Edit Town, travel around, switch households, everything with zero issues or even unreasonable loading times.  

    I can't comment on how long it took to load or save the game, because over the past few days of dealing with this issue, I've gotten in the habit of leaving the game to do its thing while I go make a snack.

    I hope this helps anyone else who was having this problem.  


    How to bypass the launcher.
    http://www.carls-sims-4-guide.com/forum/index.php?topic=1186.0

8 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    try right click the origin shortcut icon If you have origin downloaded run as admin right click the base game icon run as admin

    also for the base game + each expansion/stuff pack you have right click the game icon-properties-compatibility mode run this program for windows XP service pack 3 or windows 7

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks for the response, but no, this didn't help at all.  

    I ran DxDiag for anyone to check out, and perhaps someone can figure this out.  It seems that there are A LOT of people having this same problem right now.


    ------------------
    System Information
    ------------------
    Time of this report: 9/23/2014, 02:18:46
    Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140502-1507)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion 17 Notebook PC
    BIOS: F.33
    Processor: AMD A8-5550M APU with Radeon(tm) HD Graphics (4 CPUs), ~2.1GHz
    Memory: 4096MB RAM
    Available OS Memory: 3270MB RAM
    Page File: 4186MB used, 3691MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 8550G
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon HD 8550G (0x990D)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_990D&SUBSYS_1984103C&REV_00
    Display Memory: 2132 MB
    Dedicated Memory: 753 MB
    Shared Memory: 1379 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO159E
    Native Mode: 1600 x 900(p) (60.188Hz)
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1191 (English)
    Driver Version: 12.101.1.0
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 2/26/2013 04:02:04, 1150328 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-DA4D-11CF-2B77-8E39BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x990D
    SubSys ID: 0x1984103C
    Revision ID: 0x0000
    Driver Strong Name: oem2.inf:cb0ae41478fd3df6:ati2mtag_Trinity_Mobile:12.101.1.0😛ci\ven_1002&dev_990d&subsys_1984103c
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 583.1 GB
    Total Space: 689.1 GB
    File System: NTFS
    Model: TOSHIBA MQ01ABD075 SATA Disk Device

    Drive: D:
    Free Space: 2.6 GB
    Total Space: 25.5 GB
    File System: NTFS
    Model: TOSHIBA MQ01ABD075 SATA Disk Device

    Drive: E:
    Model: hp DVDRAM GU70N SATA CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 21:26:36, 174080 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_1984103C&REV_00\3&2411E6FE&0&09
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 17:51:05, 71168 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_1984103C&REV_01\3&2411E6FE&0&A2
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 17:51:05, 71168 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_43A0&SUBSYS_00001022&REV_00\3&2411E6FE&0&A8
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
    Driver: n/a

    Name: Realtek PCIE CardReader
    Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C&REV_01\4&3A4E893B&0&00A8
    Driver: C:\Windows\system32\DRIVERS\RtsP2Stor.sys, 6.02.9200.29053 (English), 1/23/2013 19:29:56, 288328 bytes
    Driver: C:\Windows\SysWOW64\RtsP2StorIcon.dll, 1.00.0008.0000 (English), 1/23/2013 19:29:56, 9889352 bytes

    Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_1984103C&REV_09\3&2411E6FE&0&80
    Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 20:41:47, 213336 bytes
    Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 20:41:47, 337752 bytes

    Name: Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
    Device ID: PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01\4&2E3C5434&0&0020
    Driver: C:\Windows\system32\DRIVERS\rtwlane.sys, 2010.03.0610.2013 (English), 2/8/2014 01:36:34, 3029208 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/25/2012 21:27:54, 24064 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&2411E6FE&0&C5
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1984103C&REV_11\3&2411E6FE&0&98
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/2/2013 13:01:05, 27136 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1984103C&REV_11\3&2411E6FE&0&90
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/2/2013 13:01:05, 27136 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_1414&SUBSYS_12341022&REV_00\3&2411E6FE&0&20
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
    Driver: n/a

    Name: AMD SATA Controller
    Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_1984103C&REV_00\3&2411E6FE&0&88
    Driver: C:\Windows\system32\DRIVERS\amd_sata.sys, 1.03.0001.0068 (English), 11/30/2012 04:31:00, 80552 bytes
    Driver: C:\Windows\system32\DRIVERS\amd_xata.sys, 1.03.0001.0068 (English), 11/30/2012 04:31:02, 26280 bytes

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_1984103C&REV_11\3&2411E6FE&0&A3
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 17136 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_43A1&SUBSYS_00001022&REV_00\3&2411E6FE&0&A9
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&0&A4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

    Name: AMD Radeon HD 8550G
    Device ID: PCI\VEN_1002&DEV_990D&SUBSYS_1984103C&REV_00\3&2411E6FE&0&08
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 2/26/2013 03:54:40, 11635200 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 2/26/2013 02:25:30, 53248 bytes
    Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 2/26/2013 02:28:22, 578560 bytes
    Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0963 (English), 2/26/2013 04:01:12, 6970352 bytes
    Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 2/26/2013 04:01:18, 4996920 bytes
    Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 2/26/2013 02:53:34, 120320 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 1/23/2013 09:23:34, 677202 bytes
    Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:22, 78640 bytes
    Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:30, 78640 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 2/26/2013 02:29:14, 630272 bytes
    Driver: C:\Windows\system32\atiumd6a.cap, 2/26/2013 01:48:00, 3293520 bytes
    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 2/26/2013 02:53:18, 21504 bytes
    Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 2/26/2013 03:20:16, 163840 bytes
    Driver: C:\Windows\system32\ativvsva.dat, 2/26/2013 01:47:58, 157144 bytes
    Driver: C:\Windows\system32\ativvsvl.dat, 2/26/2013 01:47:58, 204952 bytes
    Driver: C:\Windows\system32\ativvaxy_cik.dat, 2/7/2013 15:33:48, 231476 bytes
    Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/22/2012 13:14:26, 230064 bytes
    Driver: C:\Windows\system32\ativce02.dat, 1/31/2013 22:14:12, 75600 bytes
    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 2/26/2013 02:55:00, 240640 bytes
    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 2/26/2013 02:55:50, 562176 bytes
    Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 2/26/2013 02:53:14, 59392 bytes
    Driver: C:\Windows\system32\atidemgy.dll, 4.00.4804.43081 (English), 2/26/2013 02:56:04, 442368 bytes
    Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12174 (English), 2/26/2013 03:28:18, 23582208 bytes
    Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:46, 51200 bytes
    Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:38, 44544 bytes
    Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:24, 16082944 bytes
    Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 20:06:18, 3917 bytes
    Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:10, 113672 bytes
    Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:14, 139904 bytes
    Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:48, 17920 bytes
    Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:40, 44032 bytes
    Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 19:35:30, 118784 bytes
    Driver: C:\Windows\system32\atiapfxx.blb, 2/26/2013 03:21:36, 362192 bytes
    Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0483 (English), 2/26/2013 04:01:54, 8174440 bytes
    Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0963 (English), 2/26/2013 04:01:26, 5970752 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 2/26/2013 04:01:38, 4447912 bytes
    Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:18, 71912 bytes
    Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:28, 71912 bytes
    Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 2/26/2013 02:29:02, 425984 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.cap, 2/26/2013 01:34:02, 3327264 bytes
    Driver: C:\Windows\SysWOW64\ativvsva.dat, 2/26/2013 01:47:58, 157144 bytes
    Driver: C:\Windows\SysWOW64\ativvsvl.dat, 2/26/2013 01:47:58, 204952 bytes
    Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 2/26/2013 02:53:06, 43520 bytes
    Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12174 (English), 2/26/2013 03:11:02, 19761152 bytes
    Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0483 (English), 2/26/2013 04:01:46, 7161968 bytes
    Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:44, 46080 bytes
    Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:36, 44032 bytes
    Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 2/26/2013 03:12:54, 13703168 bytes
    Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 20:06:18, 3917 bytes
    Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:08, 92512 bytes
    Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:12, 118792 bytes
    Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:32, 34816 bytes
    Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:44, 14848 bytes
    Driver: C:\Windows\SysWOW64\atiapfxx.blb, 2/26/2013 03:21:36, 362192 bytes
    Driver: C:\Windows\atiogl.xml, 11/9/2012 02:31:48, 42535 bytes
    Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 13:34:36, 51200 bytes
    Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 16:33:08, 332800 bytes
    Driver: C:\Windows\system32\amdave64.dll, 4.04.0004.0000 (English), 2/26/2013 01:21:14, 79360 bytes
    Driver: C:\Windows\SysWOW64\amdave32.dll, 4.04.0004.0000 (English), 2/26/2013 01:21:08, 78336 bytes
    Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 2/26/2013 01:20:56, 74240 bytes
    Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 2/26/2013 01:20:48, 71168 bytes
    Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:44, 14848 bytes
    Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1191 (English), 2/26/2013 04:02:04, 1150328 bytes
    Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1191 (English), 2/26/2013 04:02:02, 968560 bytes
    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 2/26/2013 02:36:40, 222208 bytes
    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 2/26/2013 02:37:16, 256512 bytes
    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 2/26/2013 03:25:48, 194048 bytes
    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 2/26/2013 03:26:18, 231424 bytes
    Driver: C:\Windows\system32\coinst_12.101.1.dll, 1.00.0005.0008 (English), 2/26/2013 03:38:00, 76800 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1984103C&REV_11\3&2411E6FE&0&9A
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 79192 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1984103C&REV_11\3&2411E6FE&0&92
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 79192 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_1984103C&REV_00\3&2411E6FE&0&00
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
    Driver: n/a

    Name: AMD SMBus
    Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_1984103C&REV_16\3&2411E6FE&0&A0
    Driver: n/a

    Name: Realtek PCIe FE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_1984103C&REV_07\4&24DF40C8&0&00A9
    Driver: C:\Windows\system32\DRIVERS\Rt630x64.sys, 8.10.1226.2012 (English), 12/27/2012 20:01:36, 760032 bytes
    Driver: C:\Windows\system32\RtNicProp64.dll, 1.02.0000.0004 (English), 12/27/2012 20:01:36, 74344 bytes

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

    ---------------
    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket 73046018750, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: TS3W.exe
    P2: 0.2.0.209
    P3: 52d872da
    P4: TS3W.exe
    P5: 0.2.0.209
    P6: 52d872da
    P7: c0000005
    P8: 001c75e7
    P9:
    P10:

    +++ WER1 +++:
    Fault bucket 90500579371, type 5
    Event Name: PDUWICA
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 101
    P2: 1.5
    P3: 6.2.0.0
    P4: 1033
    P5: 87
    P6:
    P7:
    P8:
    P9:
    P10:

    +++ WER2 +++:
    Fault bucket 73046309760, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: TS3W.exe
    P2: 0.2.0.209
    P3: 52d872da
    P4: TS3W.exe
    P5: 0.2.0.209
    P6: 52d872da
    P7: c0000005
    P8: 00001411
    P9:
    P10:

    +++ WER3 +++:
    Fault bucket 85949332426, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: msfeedssync.exe
    P2: 10.0.9200.16384
    P3: 50109c69
    P4: ntdll.dll
    P5: 6.2.9200.16912
    P6: 536464ba
    P7: c0000005
    P8: 0000000000005491
    P9:
    P10:

    +++ WER4 +++:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: msfeedssync.exe
    P2: 10.0.9200.16384
    P3: 50109c69
    P4: ntdll.dll
    P5: 6.2.9200.16912
    P6: 536464ba
    P7: c0000005
    P8: 0000000000005491
    P9:
    P10:

    +++ WER5 +++:
    Fault bucket 85949332426, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: msfeedssync.exe
    P2: 10.0.9200.16384
    P3: 50109c69
    P4: ntdll.dll
    P5: 6.2.9200.16912
    P6: 536464ba
    P7: c0000005
    P8: 0000000000005491
    P9:
    P10:

    +++ WER6 +++:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: msfeedssync.exe
    P2: 10.0.9200.16384
    P3: 50109c69
    P4: ntdll.dll
    P5: 6.2.9200.16912
    P6: 536464ba
    P7: c0000005
    P8: 0000000000005491
    P9:
    P10:

    +++ WER7 +++:
    Fault bucket 1988421349, type 5
    Event Name: WPNConnectionFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Data Reconnect
    P2: 8804038f
    P3: WNS
    P4: IPv4
    P5: None
    P6: WiFi
    P7: 2
    P8: 244
    P9:
    P10:

    +++ WER8 +++:
    Fault bucket , type 0
    Event Name: WPNConnectionFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Data Reconnect
    P2: 80072af9
    P3: WNP
    P4: Unknown
    P5: Unknown
    P6: Unknown
    P7: 2
    P8: 244
    P9:
    P10:

    +++ WER9 +++:
    Fault bucket , type 0
    Event Name: WPNConnectionFailure
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Data Connect
    P2: 80072af9
    P3: WNP
    P4: Unknown
    P5: Unknown
    P6: Unknown
    P7: 2
    P8: 244
    P9:
    P10:

     

    (Post was too long, so had to make an executive decision and delete some parts of the diag.  If there is any important parts missing, just say, and I will repost.  Thanks)

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    11 years ago

    don't worry about the length of the post

    1  ) the processor is below the recommended specs yours is 2.1 recommended is 2.40 and at the least 4GB RAM

    2 ) notebooks are not made for gaming, especially for heavy games like pets, and or island paradise

    3 ) a driver is from 2013 you might need to run a windows up date too or thats the last time intel released an update for your chip

    4 ) CC if third party content can cause can cause issues with the game too

    5 ) the more packs you have and the more download  content items be it third part y CC or sims 3 store store items the harder the computer has to work

    you can try lower your settings in the game options if you wish to see if it it'll make  a difference

    and you should also check to see if adobe flashplayer and java are up to date too and your running the latest version of IE

    @roberta591   @Andromache2013   any input/tips/advise here please and thank you both in advance

  • Anonymous's avatar
    Anonymous
    11 years ago

    I'm getting the same error, it stared on the 16th, so it's been a week today that the game is completely unplayable. I sent my Dx info to EA and they said my system wasn't the problem. I was actually talking to over 2 hours and nothing they suggested helped. 

    Mine also just takes me to a black screen, I guess from what you said it will load eventually, but I have never waited that long. Maybe 5 minutes at the most. 

  • roberta591's avatar
    roberta591
    Hero (Retired)
    11 years ago

    Try restting the game - follow this link - how to reset TS3. I don't think the script error is causing the game to crash. It may be some bad data in the user data files. Following the instructions in the provided link will make the game think you just installed it. If you still have the problem further trouble shooting will be necessary.

  • Anonymous's avatar
    Anonymous
    11 years ago

    The error is gone, and now the game starts up fine again. I did nothing, I read somewhere it was something EA had to fix(might have been on this site). I was checking it about every hour and when I checked at 9pm EST, it was gone I hit play and the game started like normal. I don't know how, but I do think the two were related. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hey everyone, thanks so much for the responses.  So just for reference if anyone else is seeing this.  I did have Java, Adobe, and IE all up to date, and it was still crashing.

    Yesterday, I read how to bypass the launcher.  Believe it or not, that seemed to do the trick.  I was able to play for several hours without any interruption, enter CAS, Edit Town, travel around, switch households, everything with zero issues or even unreasonable loading times.  

    I can't comment on how long it took to load or save the game, because over the past few days of dealing with this issue, I've gotten in the habit of leaving the game to do its thing while I go make a snack.

    I hope this helps anyone else who was having this problem.  


    How to bypass the launcher.
    http://www.carls-sims-4-guide.com/forum/index.php?topic=1186.0

  • Anonymous's avatar
    Anonymous
    11 years ago

    @YesakYadav I will accept your answer as the solution

    Thank you for explaining and telling us how you did it - this will certainly help others in the future 😕mileyhappy:

About The Sims 3 Technical Issues

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