Technically the store was right. The game will still work and the code can be used when downloading the game to your computer. However, EA is also right; they do not give out new codes for second hand copies. This means you can still play the game, but you don't get any of the benefits of registering your game including joining the Sims site and downloading stuff from the store and exchange, etc. Hope this explains things a little better for you.
It does.
But it doesn't change the fact that I can't install the game onto my computer.
When using Origin, it asks for the code and when I enter it, it doesn't work.
Can someone explain to me how to install the game so that I don't have this trouble. I don't care about being online and getting extra stuff - I just want to play the game.
Thanks again.
You can't use Origin because it's a second-hand code; but you don't need to use it to just download the game. Did you try installing the game regularly, without Origin, from the CD? following the prompts from the CD?
It automatically boots Origin.
Did some research (aka googling) and it seems newer versions of the base game now require Origin just to download, like in your case. This means the game will not install on another computer once the code is registered. If I were you, I'd return to the store you bought and explain that to the store because that game is useless now. Essentially, they'll be losing money too now if they're buying back second-hand games that can't be played. Sorry that sucks (if my information is correct). Maybe someone else can chime in to verify if they know more.
