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Anonymous's avatar
Anonymous
13 years ago
Solved

For those having trouble registering humble bundle codes

Hey guys, I just got off the phone with a very pleasant english speaking lady who went ahead and registered some new codes for me, allowing the DLC and expansion packs along with the base game to be ...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    13 years ago
    @shirleyduong wrote:

    Where did you find the phone number?

    Did you talk to her about the 16-digit code/20-digit code serial number?

    Would she be able to fix that? Or anyone?

    Thanks!

    When you are going to go into the online chat, there is an option to the right of that to have them call you back.  There is no number for you to call, as they will call you with a number that you provide them when you click the call back button.  If this option is not available then I'm afraid online chat is the best I can offer at this point.

    You can find both at this link https://help.ea.com/en/contact-us/ask

    Just fill in your issue, click Find Solutions, then you'll need to click The Sims 3 in the first pulldown menu the option for Code in the second pulldown menu and PC in the third.  Once you do that, click Find Solutions again then there will be a button labeled I Still Need Help.  That is where you will find the options to either be in an online chat, or have them call you, which takes little more than 10 minutes for them to do so.  Of course, they will only call back during regular business hours, so if you go now, the button may either not be available, or they will call you in the morning

Anonymous's avatar
Anonymous
13 years ago

Where did you find the phone number?

Did you talk to her about the 16-digit code/20-digit code serial number?

Would she be able to fix that? Or anyone?

Thanks!

Anonymous's avatar
Anonymous
13 years ago
@shirleyduong wrote:

Where did you find the phone number?

Did you talk to her about the 16-digit code/20-digit code serial number?

Would she be able to fix that? Or anyone?

Thanks!

When you are going to go into the online chat, there is an option to the right of that to have them call you back.  There is no number for you to call, as they will call you with a number that you provide them when you click the call back button.  If this option is not available then I'm afraid online chat is the best I can offer at this point.

You can find both at this link https://help.ea.com/en/contact-us/ask

Just fill in your issue, click Find Solutions, then you'll need to click The Sims 3 in the first pulldown menu the option for Code in the second pulldown menu and PC in the third.  Once you do that, click Find Solutions again then there will be a button labeled I Still Need Help.  That is where you will find the options to either be in an online chat, or have them call you, which takes little more than 10 minutes for them to do so.  Of course, they will only call back during regular business hours, so if you go now, the button may either not be available, or they will call you in the morning

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