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Anonymous's avatar
Anonymous
12 years ago

game crashes when i load household

I have Windows 8 and I just recently installed sims 3. For the most part, everything started out fine but after i bought a home for a sim family and tried to move in, the game crashed. It continuously does this everytime i try to move in.

my dxdiag tag will be attached below









25 Replies

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Did you try turning off antivirus and did we ever do a user folder factory reset yet (not sure but it's usually the first I suggest but since I took over from rum, I'm unsure if you tried that). 

    Other suggestion

    - Turn down all your settings to the minium in options

    - Resintall the game.

  • Anonymous's avatar
    Anonymous
    12 years ago

    No, I did not try a user factory reset but I have uninstalled and reinstalled the game and this time, a new problem has arose.

    When I click on sunset valley to load the actual game, it crashes. I can't even get on anymore.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yeah, I have tried that and it still crashes almost instantly when it starts loading sunset valley.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Ah, I'm out of ideas.

    Did you try posting in at the official forum at thesims3.com ? Maybe someone there has another idea.

    Sorry I couldn't help.

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