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Anonymous's avatar
Anonymous
12 years ago
Solved

game hadplayed fine,did update, now crashes

My Sims game had been playing fine (I have the basic game and a number of expansions, NO material or additions that has not been purchased from the sims itself) I had taken a break for about six mont...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    the norton security thing is something that came with the machine, but it's not active....it pops up every two weeks or so and bugs me to buy norton, but it doesn't actually do any security stuff, it's an overblown ad thing. 

    Ack, to find someone who can put more memory in the beast...wonder why it worked fine up until now? guess the new update was just to much strain on it.

    Anyway, Thank you again for all your help and patience in working with to try and get this thing working, I appreciate it so very much!!!

crinrict's avatar
crinrict
Hero+
12 years ago

Could you post your complete Computer's DxDiag?

Split it up in multiple posts

Anonymous's avatar
Anonymous
12 years ago

I'm not particularly tech fu savvy, I posted what I could find, where would I access this thing you are looking for?

    • Anonymous's avatar
      Anonymous
      12 years ago

      okay, I hope this is what you are looking for, I had to break it up

      System Information
      ------------------
      Time of this report: 4/2/2014, 20:19:05
      Machine name: KUROSHIDO
      Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
      Language: English (Regional Setting: English)
      System Manufacturer: Hewlett-Packard
      System Model: p6803w
      BIOS: BIOS Date: 05/04/11 10:20:28 Ver: 6.07
      Processor: AMD Athlon(tm) II X2 220 Processor (2 CPUs), ~2.8GHz
      Memory: 4096MB RAM
      Available OS Memory: 3840MB RAM
      Page File: 4647MB used, 3029MB available
      Windows Dir: C:\Windows
      DirectX Version: DirectX 11
      DX Setup Parameters: Not found
      User DPI Setting: Using System DPI
      System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
      DxDiag Version: 6.01.7601.17514 32bit Unicode

      ------------
      DxDiag Notes
      ------------
      Display Tab 1: No problems found.
      Sound Tab 1: No problems found.
      Sound Tab 2: No problems found.
      Input Tab: No problems found.

      --------------------
      DirectX Debug Levels
      --------------------
      Direct3D: 0/4 (retail)
      DirectDraw: 0/4 (retail)
      DirectInput: 0/5 (retail)
      DirectMusic: 0/5 (retail)
      DirectPlay: 0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow: 0/6 (retail)

      ---------------
      Display Devices
      ---------------
      Card name: ATI Radeon HD 4200
      Manufacturer: ATI Technologies Inc.
      Chip type: ATI display adapter (0x9710)
      DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_9710&SUBSYS_2AB1103C&REV_00
      Display Memory: 1916 MB
      Dedicated Memory: 252 MB
      Shared Memory: 1663 MB
      Current Mode: 1600 x 900 (32 bit) (60Hz)
      Monitor Name: HP x20LED Series Wide LCD Monitor
      Monitor Model: HP x20LED
      Monitor Id: HWP2910
      Native Mode: 1600 x 900(p) (60.000Hz)
      Output Type: HD15
      Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
      Driver File Version: 8.17.0010.0024 (English)
      Driver Version: 8.733.0.0
      DDI Version: 10.1
      Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
      Driver Date/Size: 5/11/2010 11:19:40, 584704 bytes
      WHQL Logo'd: Yes
      WHQL Date Stamp:
      Device Identifier: {D7B71EE2-D450-11CF-9473-BB0ABEC2C535}
      Vendor ID: 0x1002
      Device ID: 0x9710
      SubSys ID: 0x2AB1103C
      Revision ID: 0x0000

      • Anonymous's avatar
        Anonymous
        12 years ago

        Driver Strong Name: oem9.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880:8.733.0.0😛ci\ven_1002&dev_9710&subsys_2ab1103c
        Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
        Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
        {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        D3D9 Overlay: Not Supported
        DXVA-HD: Not Supported
        DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled

About The Sims 3 Technical Issues

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