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@sammy4eva Can you test on a different computer? It's not always clear whether this is an account issue or a computer issue, and the only way to confirm is to test.
If you can't try another computer, or it doesn't help, please try a wifi network that's actually different. For example, you could set your phone as a mobile hotspot, using data rather than your home wifi. Starting the game shouldn't use much data.
I was able to log into another computer under my EA account and start up the Sims 3 game from the Sims 3 launcher. Oddly enough, that same day I was able to get the game to launch properly on my computer although it would then just crash once loading into a particular save file.
I haven't had the chance yet to test with my save files personally or to test on a different wifi connection. Any further advice for me once I get the chance or in the meantime?
- puzzlezaddict7 months agoHero+
@sammy4eva If the game is now working on your main computer when you select a new save, then the issue is probably (but not definitely) the main save. Does it help to play with your computer offline? You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet connection before pressing Play. This is more of a test than a solution, and the outcome will be useful information either way.
- sammy4eva7 months agoRising Rookie
So, new update, trying this idea has brought up this lovely new error saying that my game license has expired.
I have removed all mods that I downloaded a couple days before this whole string of events even started. Which seems to have at least made these issues run smoother and faster.
Looking into the EC:204 which is a known issue from back in 2023, I have already run the EAUpdater to see if this was the issue, but this has yeilded the same issue of not being able to to validate because of no internet, trying without wifi on still says that my license is still expired. More screenshots of before the no internet issue if this helps at all
and what follows when trying to put in the product key info.
I hope this will help if you have any ideas.- puzzlezaddict7 months agoHero+
@sammy4eva Does this happen when your computer is online too, or just offline? I ask because sometimes game ownership can't be validated while offline, although that shouldn't happen at all (and doesn't with Sims 3 under normal circumstances) unless it's been too long since you last launched it. But that would be weeks or months, not a few days.
If this happens with your computer and the EA App online, click Windows key-R and enter this in the run box:
%ProgramData%\Electronic Arts\EA Services
Move the License folder to the desktop, and test Sims 3 again. Don't delete the folder entirely if you have other EA games installed that you might want to play. The data inside License should be restored the next time you launch each game, but if it's not working for Sims 3, it might not work for the other games either.
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