Game won't play without disc - Download Version

Page all the way down this link to manually uninstall supernatural only, you can then use the download version in your origin account to replace supernatural. It may not be showing up in your origin account because you have the disc version installed

http://help.ea.com/en/article/manually-uninstalling-the-sims-3/

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@wildmay wrote:

I have the same problem..... I have the download version off the disc. I had to reset my computer one time and all my Sims3 games were uninstalled, I had games bought from origin and the disc versions. All of them installed back on but my Sims 3 supernatural won’t play without the disc in my computer. I have the disk but I’m tired of having to keep it in my computer and I’m afraid that one day the disk will break or get messed up somehow. The Sims supernatural won’t even show up in my origins "my games". I tried to redeem the code but it keeps telling me that it has already been use..... How do I get it to show up in my origins and play it without the disc in the computer???? I have a windows 8 Asus lap top.

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I dont have the origin download version for supernatural, i just have the disk version. Sry for the confusion.

If you registered your supernatural  disc via  the sims 3 web or origin, Origin  will also give you a download copy. It may not be showing up in your origin account because you have the disc version installed. If you remove the disc version you can then replace it with download version

Oh kool how do i do that?? do i need to use the web site u gave me??

Your download versions should be in your origin account if you open origin at desktop. Since your computer is stating you already used the code means you registered the disc. If Supernatural is not showing up as a download version I suspect it is because you have the disc version installed. You need to remove the disc version if you want to replace it with the download version

how?? i followed what the web cite told me to do but i dont know how to install the non disk version.

Once you manually uninstall supernatural you log into origin from desktop find the supernatural game click on it and it will ask you if you want to download it.

How?????? I cant find it!!!!!! where do i go????

Once you open up origin from desktop your download versions should be in my games. If it doesn't try clearing interent browser history, log back out and in origin. Use Forefox or IE. If using Chrome it sometimes gives people trouble on Origin and the sims 3 web

@wildmay Split your topic so you have your own thread. Easier to help this way.