Games not installing on Mac
Games not installing onto Mac after following back up steps, nothing working.
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@jadekyraa Which games are not installing? If you get an error message, please post a screenshot. Please also list the full specs of your Mac, including operating system, as described here:
The Sims 3 is not installing onto my MacBook. I have previously installed it onto different laptops without a problem but now when downloading onto a non windows laptop, problems occur.
- @puzzlezaddict And also keep in mind, everything ti displays as further steps, I have done and checked multiple times so no sure why this isn't downloading other than the fact that maybe my laptop isn't compatible with this game
@jadekyraa The issue is that your Mac runs Catalina: Sims 3 is a 32-bit app, and Catalina is 64-bit only. There's no way around this issue. However, EA has announced a 64-bit version of Sims 3 for macOS, to be released (hopefully) some time this year; given the current situation and the latest news from Apple, delays are kind of inevitable. Here's the full announcement, and the latest update on the project:
https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9257271#M7664
In the interim, your only options are to play on another computer, to install Windows on your Mac (via Bootcamp or Parallels), or to install Mojave on an external hard drive or USB and boot into that when you want to play. For the second option, you'd need enough drive space to devote to Windows and the game; for the third, you'd need at least temporary access to a Mac running Mojave or earlier. Let me know whether you'd like more information about either of these options.
If you only recently bought Sims 3 and would rather not wait for the update, you can request an automatic refund instead:
https://help.ea.com/en-us/help/account/returns-and-cancellations/
P.S. It's a good idea to delete the first screenshot from your previous post, since it displays the serial number of your Mac.
