GameUpdate
Hi. The sims3 works great, untill i update the game, then it says that the game has stopped working or can't start. i play on PC.. i tried to play it on my laptop, but just the same happen when i u...
Forum Discussion
- What's your operating system?
- Does the launcher start?
- Are you getting any error messages?
- How far do you get, try to describe what happens in as much details as possible (without getting too lenghty)
- Do all installed games show up in the Origin client?
- Which base game version do you have: http://sims3.crinrict.com/en/2014/02/sims-3-base-game-versions.html
- Which Security Software are you using (Firewall, Antivirus)?
- Do you have the disc or download version or a mix?
- Do you have any files with xctp in your documents\electronicarts\thesims3\ folder ? (those are crash logs)?
- It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584
(Thanks to Crinrict)
I have operating Windows 8 64
The launcher starts, but then it stops..
It only comes up that the game can't start.
The base game works, but when i want an expansion pack, i need too update the base game.
The update goes well, and when i click ''Start'' The loadin screen comes up, and then the game crashes. And comes with these error messages.
All the games i got shows up in origin.
I got the version 1 In Cover, and version 2 in origin.
(i tried both)
Our security software is Norton antivirus
I only play the base game and one expansion. Because any more will give other problems :P
and there is no crash logs that i can find..
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/------------------
System Information
------------------
Time of this report: 4/20/2014, 17:27:32
Machine name: NINAPC
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
System Manufacturer: MSI
System Model: MS-7823
BIOS: V3.1B2
Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8120MB RAM
Page File: 3858MB used, 5542MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 650 Ti BOOST
Manufacturer: NVIDIA
Chip type: GeForce GTX 650 Ti BOOST
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_11C2&SUBSYS_11C210B0&REV_A1
Display Memory: 4043 MB
Dedicated Memory: 971 MB
Shared Memory: 3072 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP L2245w
Monitor Id: HWP26FB
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2723 (English)
Driver Version: 9.18.13.2723
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/17/2013 23:22:42, 15703688 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5282-11CF-A379-CF311CC2C435}
Vendor ID: 0x10DE
Device ID: 0x11C2
SubSys ID: 0x11C210B0
Revision ID: 0x00A1
Driver Strong Name: oem30.inf:0f066de34ffe38de:Section091:9.18.13.2723😛ci\ven_10de&dev_11c2
Rank Of Driver: 00DA2001
