Forum Discussion

Mbryce's avatar
Mbryce
12 years ago

GameUpdate

Hi. The sims3 works great, untill i update the game, then it says that the game has stopped working or can't start. i play on PC.. i tried to play it on my laptop, but just the same happen when i u...
pc
technical issues
Anonymous's avatar
Anonymous
12 years ago


(Thanks to Crinrict)

Mbryce's avatar
Mbryce
12 years ago

I have operating Windows 8 64

The launcher starts, but then it stops..

It only comes up that the game can't start.

The base game works, but when i want an expansion pack, i need too update the base game.

The update goes well, and when i click ''Start'' The loadin screen comes up,  and then the game crashes. And comes with these error messages.

All the games i got shows up in origin.

I got the version 1 In Cover, and version 2 in origin.

(i tried both)

Our security software is Norton antivirus

I only play the base game and one expansion. Because any more will give other problems :P

and there is no crash logs that i can find..

    • Mbryce's avatar
      Mbryce
      12 years ago

      ------------------
      System Information
      ------------------
      Time of this report: 4/20/2014, 17:27:32
             Machine name: NINAPC
         Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
                 Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
      System Manufacturer: MSI
             System Model: MS-7823
                     BIOS: V3.1B2
                Processor: Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8120MB RAM
                Page File: 3858MB used, 5542MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 11
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
           DxDiag Version: 6.03.9600.16384 64bit Unicode


      ------------
      DxDiag Notes
      ------------
            Display Tab 1: No problems found.
              Sound Tab 1: No problems found.
              Sound Tab 2: No problems found.
                Input Tab: No problems found.

      --------------------
      DirectX Debug Levels
      --------------------
      Direct3D:    0/4 (retail)
      DirectDraw:  0/4 (retail)
      DirectInput: 0/5 (retail)
      DirectMusic: 0/5 (retail)
      DirectPlay:  0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow:  0/6 (retail)

      ---------------
      Display Devices
      ---------------
                Card name: NVIDIA GeForce GTX 650 Ti BOOST
             Manufacturer: NVIDIA
                Chip type: GeForce GTX 650 Ti BOOST
                 DAC type: Integrated RAMDAC
              Device Type: Full Device
               Device Key: Enum\PCI\VEN_10DE&DEV_11C2&SUBSYS_11C210B0&REV_A1
           Display Memory: 4043 MB
         Dedicated Memory: 971 MB
            Shared Memory: 3072 MB
             Current Mode: 1680 x 1050 (32 bit) (59Hz)
             Monitor Name: Generic PnP Monitor
            Monitor Model: HP L2245w
               Monitor Id: HWP26FB
              Native Mode: 1680 x 1050(p) (59.954Hz)
              Output Type: HD15
              Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
      Driver File Version: 9.18.0013.2723 (English)
           Driver Version: 9.18.13.2723
              DDI Version: 11
           Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
             Driver Model: WDDM 1.3
      Graphics Preemption: DMA
       Compute Preemption: DMA
                 Miracast: Not Supported
      Hybrid Graphics GPU: Not Supported
           Power P-states: Not Supported
        Driver Attributes: Final Retail
         Driver Date/Size: 9/17/2013 23:22:42, 15703688 bytes
              WHQL Logo'd: Yes
          WHQL Date Stamp:
        Device Identifier: {D7B71E3E-5282-11CF-A379-CF311CC2C435}
                Vendor ID: 0x10DE
                Device ID: 0x11C2
                SubSys ID: 0x11C210B0
              Revision ID: 0x00A1
       Driver Strong Name: oem30.inf:0f066de34ffe38de:Section091:9.18.13.2723😛ci\ven_10de&dev_11c2
           Rank Of Driver: 00DA2001

      • Mbryce's avatar
        Mbryce
        12 years ago

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
                DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_NoFGT 
           Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                             {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
               D3D9 Overlay: Supported
                    DXVA-HD: Supported
               DDraw Status: Enabled
                 D3D Status: Enabled
                 AGP Status: Enabled

About The Sims 3 Technical Issues

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