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Nicky5692's avatar
Nicky5692
Seasoned Newcomer
2 months ago

Having Trouble Registering Steam Digital Copy of Sims 3

Greetings Simmers, I've been having trouble with trying to register my digital copy of the Sims 3 Base Game from Steam on the Sims 3 Website. When I go to enter the code, it says it's invalid, even t...
bug
technical issues
the sims 3 store
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 months ago

Hey Nicky5692,

If a code you're trying to claim is appearing as invalid, you'll need to speak with support again I'm afraid. We aren't able to make any changes to your account via the forums. 

They should be able to take another look at the code situation since it was purchased from a trusted retailer.

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