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cylonvamp902's avatar
2 years ago
Solved

Help? For some reason my account isn't linked?

I Don't know what happened. It was working fine, I finally got my game to launch by using a work around for the 12th generations processors. And then suddenly today... I got this... 

Your EA Account is not linked to a The Sims 3 Community Account... 

what???? What does it mean it's not linked??? ARGH!! just when I thinking I can play the Sims 3 this strangeness happens. ☹️ 

  • Hey there @cylonvamp902 

    If your account is not showing as linked and you're not seeing your content in your game library in the EA app, you'll need to speak with live support so they can take a look and be sure you're logging in correctly- we don't have access to your account details here on AHQ and aren't able to investigate with you. 

    Please reach out to live support for more assistance on this from the help site here: https://help.ea.com/en/help/faq/using-ea-help/

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there @cylonvamp902 

    If your account is not showing as linked and you're not seeing your content in your game library in the EA app, you'll need to speak with live support so they can take a look and be sure you're logging in correctly- we don't have access to your account details here on AHQ and aren't able to investigate with you. 

    Please reach out to live support for more assistance on this from the help site here: https://help.ea.com/en/help/faq/using-ea-help/

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