Forum Discussion

11 years ago

Solved

Help getting graphics card recognized

Hi! Yes I know there's tons of topics just like this already, I've done everything I can to avoid asking, and I'm stuck. I've just set up my (prebuilt) computer. I checked the specs before I bought,...

technical issues

50bb724ef27cb6f
11 years ago
I GOT IT!!
It was in editing the files late last night, a friend was helping me and we both missed something.
She was able to get the DeviceConfig to read Found 0 Matched 1, which I had no idea what that meant, this morning I researched and figured out that it was reading the card in the GraphicsRules file but not the GraphicsCards list. So I checked what she'd added and fixed it, she had added the vendor number instead of the device number!
For anyone else who may have this problem in the future, this is what I added into the card list:
card 0x990c "AMD Radeon HD 8670D"
And what was added into the GraphicsRules file (you'll need to follow the tutorial to know where to place it)
or match("${cardName}", "*HD 8670D*")
So I just started up the game and checked my DeviceConfig, it now reads
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon HD 8670D
Name (database): AMD Radeon HD 8670D [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 990c, Board: 85261043, Chipset: 0000
Fixed!! Thank you so much for your help. This was driving me crazy. I can't wait to play now!

50bb724ef27cb6f

11 years ago

I do have 64bit windows 7! Here's what I got:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)

Processor: AMD A10-6700 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.7GHz

Memory: 8192MB RAM

Name: AMD Radeon HD 8670D

Date: 6/22/2015 7:08:44 PM

In case I missed something, here's the hastebin link- http://hastebin.com/oyajuwoqic.tex

(I've never used that before, let me know if that didn't work!)

Also. The only error I've gotten is a popup from the game, it says "Warning, Unrecognized Graphics Card; your video card was not found in our database. Your graphics settings have been set as high as possible, but you may wish to reduce them if you are experiencing poor performance."

My DeviceConfig is actually giving the card a high rating, it knows it's a good card, it just doesn't know what it is. So when I go in game, by default, my settings are set to this-

[IMG]http://i62.tinypic.com/29g1x68.jpg[/IMG]

50bb724ef27cb6f

11 years ago

I GOT IT!!

It was in editing the files late last night, a friend was helping me and we both missed something.

She was able to get the DeviceConfig to read Found 0 Matched 1, which I had no idea what that meant, this morning I researched and figured out that it was reading the card in the GraphicsRules file but not the GraphicsCards list. So I checked what she'd added and fixed it, she had added the vendor number instead of the device number!

For anyone else who may have this problem in the future, this is what I added into the card list:

card 0x990c "AMD Radeon HD 8670D"

And what was added into the GraphicsRules file (you'll need to follow the tutorial to know where to place it)

or match("${cardName}", "*HD 8670D*")

So I just started up the game and checked my DeviceConfig, it now reads

=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon HD 8670D
Name (database): AMD Radeon HD 8670D [Found: 1, Matched: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 990c, Board: 85261043, Chipset: 0000

Fixed!! Thank you so much for your help. This was driving me crazy. I can't wait to play now!

Anonymous
11 years ago
@50bb724ef27cb6f1

Oh good, I was a bit stumped (and had asked @SandArcher and @crinrict for their opinion but we were not sure). 🙂

Thanks for sharing your solution.

Out of curiosity, what happened if you just clicked on "OK"on the error message, and changed settings manually?